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DOI
Author
Journal
Affiliation
ISSN
Subject
Expectations and Perspectives of Users with the Screening Program for Cervical Cancer
(Articles)
Gutiérrez Enríquez Sandra Olimpia
,
Gaytán Hernández Darío
,
Martínez Martínez Rosa Adriana
,
Gallegos García Verónica
,
Terán Figueroa Yolanda
Open Journal of Nursing
Vol.6 No.8
,August 24, 2016
DOI:
10.4236/ojn.2016.68060
1,709
Downloads
2,866
Views
Citations
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model
(Articles)
Naser Shafieisabet
,
Behzad Doostisabzi
,
Shahryar Azharianfar
Current Urban Studies
Vol.5 No.1
,March 3, 2017
DOI:
10.4236/cus.2017.51002
2,379
Downloads
4,668
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,148
Downloads
4,096
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
,June 16, 2020
DOI:
10.4236/jssm.2020.133035
2,568
Downloads
4,208
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
Quality Perception of Gen Z Consumer on Traditional Banking Services
(Articles)
Suemi Lima-Vargas
,
Fernando Javier Cervantes-Aldana
,
Alvaro Enrique Lima-Vargas
Open Journal of Business and Management
Vol.9 No.5
,September 28, 2021
DOI:
10.4236/ojbm.2021.95140
356
Downloads
1,916
Views
Citations
The Effects of Service Quality on Customer Satisfaction in Higher Learning Institutions in Tanzania
(Articles)
Winfrida Kobero
,
Omary Swallehe
Open Journal of Business and Management
Vol.10 No.3
,May 27, 2022
DOI:
10.4236/ojbm.2022.103074
638
Downloads
6,671
Views
Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,462
Downloads
15,889
Views
Citations
Evidence Implementation Plan
(Articles)
Nader Saadeh
Journal of Service Science and Management
Vol.12 No.3
,April 2, 2019
DOI:
10.4236/jssm.2019.123021
773
Downloads
1,428
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
475
Downloads
1,060
Views
Citations
Gap Analysis between Women Passengers’ Perception and Expectations about Bus Service: A Case Study on Bangladesh
(Articles)
Ayesha Umme
,
Kojima Aya
,
Kubota Hisashi
Journal of Transportation Technologies
Vol.12 No.2
,April 27, 2022
DOI:
10.4236/jtts.2022.122016
404
Downloads
1,847
Views
Citations
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