Service Process - Articles - Scientific Research Publishing

Service Blueprint a Tool for Enhancing Service Quality in Restaurant Business (Articles)

Muhammed Zakir Hossain, Fabiha Enam, Saraj Farhana

American Journal of Industrial and Business Management Vol.7 No.7，July 13, 2017

DOI: 10.4236/ajibm.2017.77065 9,316 Downloads 20,729 Views Citations
Information-Intensive Operations-Based Service Process Classification (Articles)

Githii Michael Wainaina

Journal of Service Science and Management Vol.15 No.3，June 28, 2022

DOI: 10.4236/jssm.2022.153012 66 Downloads 501 Views Citations
An Investigation of the Correlation among the Technology Mode, Service Evidence and Service Quality from a Customer Perspective (Articles)

Chu Ching Wang, Ming Chao Chen, Tsai Chueh Hsien

Open Journal of Business and Management Vol.1 No.2，July 5, 2013

DOI: 10.4236/ojbm.2013.12007 5,716 Downloads 9,697 Views Citations
A Workflow-Based Failure Recovery in Web Services Composition (Articles)

Omid Bushehrian, Salman Zare, Navid Keihani Rad

Journal of Software Engineering and Applications Vol.5 No.2，February 27, 2012

DOI: 10.4236/jsea.2012.52014 4,894 Downloads 8,738 Views Citations
A Servitization Process for Small and Medium-Sized Manufacturers (Articles)

Yongse Kim, Heeju Lee, Jihoon Kim

Open Journal of Social Sciences Vol.3 No.7，July 14, 2015

DOI: 10.4236/jss.2015.37029 5,971 Downloads 6,791 Views Citations
Study on Optimization of Financial Sharing Service Center (Articles)

Yao Li

Modern Economy Vol.7 No.11，October 14, 2016

DOI: 10.4236/me.2016.711123 7,311 Downloads 13,437 Views Citations
A Review and Prospect on the Internationalization Process of Service Multinational Corporations (Articles)

Liwen Wang, Haiquan Chen

Journal of Service Science and Management Vol.8 No.1，February 5, 2015

DOI: 10.4236/jssm.2015.81009 4,035 Downloads 5,675 Views Citations
ERP System Implementation Based SOA under SaaS Model (Articles)

Danyang Zhao, Feng Ye

American Journal of Industrial and Business Management Vol.4 No.7，July 9, 2014

DOI: 10.4236/ajibm.2014.47043 4,534 Downloads 6,614 Views Citations
BPM Architecture Design Based on Cloud Computing (Articles)

Zhenyu Fang, Changqing Yin

Intelligent Information Management Vol.2 No.5，June 1, 2010

DOI: 10.4236/iim.2010.25039 11,044 Downloads 20,777 Views Citations
Do Multiple Isolated Vertebral Thoracolumbar Transverse Process Fractures Increase the Risk of Ligamentous Injury and Surgical Intervention in the Setting of Trauma? (Articles)

Nickalus Khan, Jonathan Reding, Matthew Gilbert, Michael S. Muhlbauer, L. Madison Michael

Open Journal of Modern Neurosurgery Vol.8 No.1，January 18, 2018

DOI: 10.4236/ojmn.2018.81006 879 Downloads 3,257 Views Citations
Edge-Cloud Collaborative Optimization Scheduling with Micro-Service Architecture (Articles)

Qiuyan Liu, Jiajun Li, Huazhang Lv, Zhonghao Zhang, Mingxuan Li, Yi Feng

Journal of Computer and Communications Vol.7 No.10，October 16, 2019

DOI: 10.4236/jcc.2019.710009 426 Downloads 1,123 Views Citations
Standardization of Business Processes in the Transportation Sector (Articles)

Drachuk Yurii, Trushkina Nataliia, Serhieieva Olena, Snitko Yelyzaveta, Belyaeva Ganna

Open Journal of Business and Management Vol.9 No.5，September 14, 2021

DOI: 10.4236/ojbm.2021.95125 278 Downloads 1,666 Views Citations
Insights from Architectural Elements of a Service Transformation Process— A Literature Review (Articles)

Githii Michael Wainaina

Journal of Service Science and Management Vol.15 No.3，June 30, 2022

DOI: 10.4236/jssm.2022.153015 99 Downloads 502 Views Citations
SCP-Trust Reasoning Strategy Based on Preference and Its Service Composition Process of Context-Aware Process (Articles)

Xiaona Xia, Jiguo Yu, Baoxiang Cao

Journal of Computer and Communications Vol.2 No.9，July 11, 2014

DOI: 10.4236/jcc.2014.29006 2,484 Downloads 3,376 Views Citations
Evaluation on Information Technology Service Management Process with AHP (Articles)

Jiangping Wan, Hui Zhang, Dan Wan

Technology and Investment Vol.2 No.1，February 25, 2011

DOI: 10.4236/ti.2011.21005 8,943 Downloads 16,295 Views Citations
A Method for Service-Oriented Personalized Requirements Analysis (Articles)

Huafeng Chen, Keqing He

Journal of Software Engineering and Applications Vol.4 No.1，January 27, 2011

DOI: 10.4236/jsea.2011.41007 5,685 Downloads 10,256 Views Citations
Stationary Characteristics of the Single-Server Queue System with Losses and Immediate Service Quality Control (Articles)

Aleksey I. Peschansky

Applied Mathematics Vol.2 No.4，March 31, 2011

DOI: 10.4236/am.2011.24049 4,994 Downloads 8,799 Views Citations
A Complete and Simple Solution to a Discrete-Time Finite-Capacity BMAP/D/c Queue (Articles)

Nam K. Kim, Mohan L. Chaudhry, Bong K. Yoon, Kilhwan Kim

Applied Mathematics Vol.3 No.12A，December 31, 2012

DOI: 10.4236/am.2012.312A297 3,645 Downloads 5,688 Views Citations
This article belongs to the Special Issue on Probability and Its Applications
Evaluating Online Shopping Service Quality—SERVEGAL in Taiwan Tourism Industry (Articles)

Meiling Wong

Open Journal of Social Sciences Vol.2 No.9，August 27, 2014

DOI: 10.4236/jss.2014.29036 4,870 Downloads 6,147 Views Citations
The Effect of Gender Differences on the Choice of Banking Services (Articles)

Enav Friedmann, Oded Lowengart

Journal of Service Science and Management Vol.9 No.5，October 10, 2016

DOI: 10.4236/jssm.2016.95041 1,770 Downloads 5,015 Views Citations

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