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ISSN
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The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique
(Articles)
Jihua Zhang
,
Ningning Wang
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83054
968
Downloads
2,341
Views
Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions
(Articles)
Francisco J. Miranda
,
Antonio Chamorro
,
Luis R. Murillo
,
Juan Vega
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32028
8,962
Downloads
15,967
Views
Citations
Key Factors Influencing Bancassurance Success--Mainland China Evidence
(Articles)
Chiang Ku Fan
,
Yu Hsuang Lee
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34059
9,282
Downloads
16,905
Views
Citations
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis
(Articles)
Qingliang Meng
,
Xuan Jiang
,
Lingling Bian
Journal of Service Science and Management
Vol.8 No.3
,June 1, 2015
DOI:
10.4236/jssm.2015.83034
6,000
Downloads
8,161
Views
Citations
Critical Incident Reported in an Obstetric Unit of a Tertiary Care Hospital of a Developing Country, over a Period of Two Years
(Articles)
Shemila Abbasi
Open Journal of Obstetrics and Gynecology
Vol.7 No.12
,November 30, 2017
DOI:
10.4236/ojog.2017.712125
931
Downloads
2,210
Views
Citations
Using an Interprofessional Lens to Analyze Serious Adverse Events in a Teaching Hospital: An Analysis with the TeamSTEPPS
®
Framework
(Articles)
Katherine Blondon
,
Catherine Chenaud
Health
Vol.14 No.12
,December 7, 2022
DOI:
10.4236/health.2022.1412085
119
Downloads
527
Views
Citations
Effect of Critical Incident Stress Debriefings on Provider Wellbeing after Adverse Events in the Department of Obstetrics and Gynecology at a Single Tertiary Care Hospital
(Articles)
Vivian D. Roan
,
Kathryn Coyne
,
Mabel Lee
,
Corinne Bazella
,
Marjorie Greenfield
,
Amy Armstrong
Advances in Anthropology
Vol.13 No.2
,May 6, 2023
DOI:
10.4236/aa.2023.132007
88
Downloads
480
Views
Citations
PERT and CPM in Project Management with Practical Examples
(Articles)
Karibo Benaiah Bagshaw
American Journal of Operations Research
Vol.11 No.4
,July 30, 2021
DOI:
10.4236/ajor.2021.114013
2,778
Downloads
51,213
Views
Citations
Cyber Resilience through Real-Time Threat Analysis in Information Security
(Articles)
Aparna Gadhi
,
Ragha Madhavi Gondu
,
Hitendra Chaudhary
,
Olatunde Abiona
Int'l J. of Communications, Network and System Sciences
Vol.17 No.4
,April 30, 2024
DOI:
10.4236/ijcns.2024.174004
28
Downloads
75
Views
Citations
Development and Preliminary Validation of the Shared Professional Leadership Inventory for Teams (SPLIT)
(Articles)
Amelie Grille
,
Simone Kauffeld
Psychology
Vol.6 No.1
,January 23, 2015
DOI:
10.4236/psych.2015.61008
7,103
Downloads
11,075
Views
Citations
Theorizing Critical Discourse Theory and Analysis for Investigating Mathematics Classrooms
(Articles)
Bronwyn Ewing
Creative Education
Vol.8 No.13
,October 23, 2017
DOI:
10.4236/ce.2017.813140
2,426
Downloads
7,114
Views
Citations
Temperature Effects on the Electrical Performance of Large Area Multicrystalline Silicon Solar Cells Using the Current Shunt Measuring Technique
(Articles)
Hala Mohamed Abdel Mageed
,
Ahmed Faheem Zobaa
,
Mohamed Helmy Abdel Raouf
,
Abla Hosni Abd El-Rahman
,
Mohamed Mamdouh Abdel Aziz
Engineering
Vol.2 No.11
,November 26, 2010
DOI:
10.4236/eng.2010.211112
7,093
Downloads
12,363
Views
Citations
Numerical Study Using Statistical and Quantum Approaches for Solving Energy and Navier Stokes Momentum Equations (PDEs)
(Articles)
Saeed J. Almalowi
Engineering
Vol.14 No.3
,March 28, 2022
DOI:
10.4236/eng.2022.143015
195
Downloads
721
Views
Citations
Exploring the Application of Vibration Analysis Technology in the Medical Field
(Articles)
Hong Qin
,
Mai Xin
,
Yuhan Cai
,
Changhua Chen
Journal of Biosciences and Medicines
Vol.11 No.6
,June 29, 2023
DOI:
10.4236/jbm.2023.116017
72
Downloads
225
Views
Citations
Representational Pattern of Discursive Hegemony
(Articles)
Ming Liu
Open Journal of Modern Linguistics
Vol.3 No.2
,June 4, 2013
DOI:
10.4236/ojml.2013.32018
5,206
Downloads
8,258
Views
Citations
Opposing Views on the Urgency for Healthcare Changes in the Netherlands: A Temporal Narrative Struggle
(Articles)
Martijn van Ooijen
,
Antonie van Nistelrooij
,
Marcel Veenswijk
Journal of Service Science and Management
Vol.11 No.4
,July 31, 2018
DOI:
10.4236/jssm.2018.114024
990
Downloads
1,607
Views
Citations
Towards a Better Approach: A Critical Analysis of Heritage Preservation Practices
(Articles)
Lingran Zhang
Open Journal of Social Sciences
Vol.10 No.5
,May 9, 2022
DOI:
10.4236/jss.2022.105005
210
Downloads
2,162
Views
Citations
Applied Psychometrics: The 3-Faced Construct Validation Method, a Routine for Evaluating a Factor Structure
(Articles)
Theodoros A. Kyriazos
Psychology
Vol.9 No.8
,August 8, 2018
DOI:
10.4236/psych.2018.98117
2,198
Downloads
6,144
Views
Citations
This article belongs to the Special Issue on
Applied Psychology
Modeling of the Interaction of Flavanoids with GABA (A) Receptor Using PRECLAV (Property-Evaluation by Class Variables)
(Articles)
Vijay K. Agrawal
,
Basheerulla Shaik
,
Padmakar V. Khadikar
,
Shalini Singh
Pharmacology & Pharmacy
Vol.2 No.4
,October 18, 2011
DOI:
10.4236/pp.2011.24035
5,356
Downloads
9,989
Views
Citations
Nurses’ movements within and between various paths when improving their communication skills—An evaluation of validation method training
(Articles)
Mona Söderlund
,
Agneta Cronqvist
,
Astrid Norberg
,
Britt-Marie Ternestedt
,
Görel Hansebo
Open Journal of Nursing
Vol.3 No.2
,June 13, 2013
DOI:
10.4236/ojn.2013.32036
4,089
Downloads
6,670
Views
Citations
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