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DOI
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Journal
Affiliation
ISSN
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Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,301
Downloads
4,129
Views
Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur
(Articles)
Suiyuan Zeng
,
Ming Chen
Open Journal of Social Sciences
Vol.5 No.2
,February 24, 2017
DOI:
10.4236/jss.2017.52018
4,595
Downloads
10,234
Views
Citations
A Study on the Labor Cost of Chinese Listed Companies—Based on the Perspective of Labor Contract Law
(Articles)
Qiong Zhang
Modern Economy
Vol.7 No.2
,February 19, 2016
DOI:
10.4236/me.2016.72018
4,556
Downloads
5,873
Views
Citations
Cost Stickiness, Ownership Concentration and Enterprise Risk—Empirical Evidence from Chinese Listed Manufacturing Companies
(Articles)
Kening Yao
American Journal of Industrial and Business Management
Vol.8 No.1
,January 24, 2018
DOI:
10.4236/ajibm.2018.81011
1,673
Downloads
3,152
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
555
Downloads
3,327
Views
Citations
Research on the Consumer Finance System of Ant Financial Service Group
(Articles)
Yanan Zhao
American Journal of Industrial and Business Management
Vol.7 No.5
,May 16, 2017
DOI:
10.4236/ajibm.2017.75041
2,938
Downloads
6,751
Views
Citations
Cost Stickiness, Corporate Future Losses and Audit Costs
(Articles)
Qiuling Tang
American Journal of Industrial and Business Management
Vol.10 No.1
,January 9, 2020
DOI:
10.4236/ajibm.2020.101008
867
Downloads
2,196
Views
Citations
Supplier Association Relationship and Cost Stickiness
—Analysis of Cooperation Effect Based on Environmental Uncertainty
(Articles)
Yuchen Yan
Open Journal of Business and Management
Vol.9 No.3
,May 28, 2021
DOI:
10.4236/ojbm.2021.93065
270
Downloads
865
Views
Citations
The Impact of Cost Stickiness on Saudi Firm’s Profitability
(Articles)
Tazarki Walid
Modern Economy
Vol.14 No.12
,December 27, 2023
DOI:
10.4236/me.2023.1412095
57
Downloads
220
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
993
Downloads
2,827
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
180
Downloads
1,203
Views
Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
188
Downloads
1,215
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
165
Downloads
883
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
787
Downloads
8,508
Views
Citations
Earnings Management Motivation and Cost Stickiness—Research Based on Private Equity Placement
(Articles)
Yihuan Li
American Journal of Industrial and Business Management
Vol.8 No.3
,March 21, 2018
DOI:
10.4236/ajibm.2018.83039
1,285
Downloads
3,006
Views
Citations
Cost Stickiness: Analysis and Determinants. Case Study of Saudi Companies
(Articles)
Tazarki Walid
Theoretical Economics Letters
Vol.11 No.2
,April 12, 2021
DOI:
10.4236/tel.2021.112017
435
Downloads
2,218
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,800
Downloads
16,152
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,576
Downloads
16,013
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,745
Downloads
5,568
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,420
Downloads
15,782
Views
Citations
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