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Findings from European Benchmarking Exercises on E-Learning: Value and Impact

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DOI: 10.4236/ce.2011.23029    4,237 Downloads   8,092 Views   Citations

ABSTRACT

Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education.

Conflicts of Interest

The authors declare no conflicts of interest.

Cite this paper

Ossiannilsson, E. (2011) Findings from European Benchmarking Exercises on E-Learning: Value and Impact. Creative Education, 2, 208-219. doi: 10.4236/ce.2011.23029.

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