Journal of Service Science and Management

Vol.7 No.4(2014), Paper ID 49140, 10 pages

DOI:10.4236/jssm.2014.74028

 

The Relationship between Customers’ Switching Cost and Repurchase Intention: The Moderating Role of Satisfaction

 

Shueh-Chin Ting

 

Department of Education, National University of Tainan, Tainan City

 

Copyright © 2014 Shueh-Chin Ting et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


Ting, S. (2014) The Relationship between Customers’ Switching Cost and Repurchase Intention: The Moderating Role of Satisfaction. Journal of Service Science and Management, 7, 313-322. doi: 10.4236/jssm.2014.74028.

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