Journal of Service Science and Management

Vol.5 No.2(2012), Paper ID 19192, 8 pages

DOI:10.4236/jssm.2012.52017

 

Empirical Study on the Impact of User Participation on Service Value

 

Biao Liu, Dong Li

 

Guanghua School of Management, Peking University, Beijing, China
Guanghua School of Management, Peking University, Beijing, China

 

Copyright © 2012 Biao Liu, Dong Li et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


Liu, B. and Li, D. (2012) Empirical Study on the Impact of User Participation on Service Value. Journal of Service Science and Management, 5, 132-139. doi: 10.4236/jssm.2012.52017.

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