Open Journal of Social Sciences
Vol.7 No.3(2019), Paper ID 91405, 15 pages
DOI:10.4236/jss.2019.73037
The Impact of Consumers Witness Front-Line Service Employee Complaints on Corporate Brand Attitudes
Jihua Zhang, Ming Tan, Ningning Wang
Jinan University, Guangzhou, China Jinan University, Guangzhou, China Jinan University, Guangzhou, China
Copyright © 2019 Jihua Zhang, Ming Tan, Ningning Wang et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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