School of Business Administration, Jinan University, Guangzhou, China
School of Business Administration, Jinan University, Guangzhou, China
School of Business Administration, Jinan University, Guangzhou, China
Copyright © 2014 Yi Xiao, Qing Li, Haiying Wei et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Xiao, Y. , Li, Q. and Wei, H. (2014) The Effect of Crisis Processing Capacity on Brand Crisis Reparability.
Journal of Service Science and Management,
7, 347-351. doi:
10.4236/jssm.2014.75031.