Volume 7, Number 5, October 2014 (Special Issue on )

Cover Page, Table of Contents and Others: PDF (size: 3588KB)

A Survey of the Effect of Social Media Marketing on Online Shopping of Customers by Mediating Variables ()

Alireza Mohammadpour, Taher Roshandel Arbatani, Tahmoures Hassan Gholipour, Fereshteh Farzianpour, Shadi Hosseini

Journal of Service Science and Management Vol.7 No.5,  October 31, 2014

DOI: 10.4236/jssm.2014.75034  11,968 Downloads  15,116 Views   Citations
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The Role of Trait Emotional Intelligence in Individual Performance: A Descriptive Study in Albaha University, Saudi Arabia ()

Faris S. Alghamdi

Journal of Service Science and Management Vol.7 No.5,  October 30, 2014

DOI: 10.4236/jssm.2014.75033  2,928 Downloads  4,257 Views   Citations
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Leveraging Lean in the Office: Lean Office Needs a Novel and Differentiated Approach ()

Bruno G. Rüttimann, Urs P. Fischer, Martin T. Stöckli

Journal of Service Science and Management Vol.7 No.5,  October 23, 2014

DOI: 10.4236/jssm.2014.75032  4,374 Downloads  5,336 Views   Citations
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The Effect of Crisis Processing Capacity on Brand Crisis Reparability ()

Yi Xiao, Qing Li, Haiying Wei

Journal of Service Science and Management Vol.7 No.5,  October 23, 2014

DOI: 10.4236/jssm.2014.75031  2,667 Downloads  3,196 Views   Citations
This article belongs to the Special Issue on