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The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation
(Articles)
Mohammed Alzanbagi
Open Journal of Business and Management
Vol.12 No.1
,January 18, 2024
DOI:
10.4236/ojbm.2024.121012
49
Downloads
198
Views
Citations
This article belongs to the Special Issue on
Business Strategy & Development
Online Shopping and Customers’ Satisfaction in Lagos State, Nigeria
(Articles)
Omoneye O. Olasanmi
American Journal of Industrial and Business Management
Vol.9 No.6
,June 30, 2019
DOI:
10.4236/ajibm.2019.96095
7,256
Downloads
17,767
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,583
Downloads
9,671
Views
Citations
The Effect of Inconsistent Product Attribute Reviews on Consumers’ Purchase Intention
(Articles)
Ding Pan
,
Ya Xu
,
Yanyan Wu
Psychology
Vol.8 No.13
,November 29, 2017
DOI:
10.4236/psych.2017.813139
1,095
Downloads
3,448
Views
Citations
The Trust in Online Shopping during COVID-19: Case Study from Kosovo
(Articles)
Abetare Prebreza
,
Blerona Shala
Open Access Library Journal
Vol.8 No.4
,April 30, 2021
DOI:
10.4236/oalib.1107288
861
Downloads
21,370
Views
Citations
Study on Customer-Perceived Value of Online Clothing Brands
(Articles)
Yuling Bai
,
Cong Li
,
Jishun Niu
American Journal of Industrial and Business Management
Vol.6 No.8
,August 31, 2016
DOI:
10.4236/ajibm.2016.68088
4,319
Downloads
8,912
Views
Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community
(Articles)
Hai Hu
,
Dongpu Li
Open Journal of Business and Management
Vol.7 No.1
,January 3, 2019
DOI:
10.4236/ojbm.2019.71010
936
Downloads
1,831
Views
Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China
(Articles)
Shahzad Ahmad Khan
,
Yan Liang
,
Sumaira Shahzad
Journal of Service Science and Management
Vol.8 No.3
,May 8, 2015
DOI:
10.4236/jssm.2015.83032
22,751
Downloads
40,064
Views
Citations
Big Data Stream Analytics for Near Real-Time Sentiment Analysis
(Articles)
Otto K. M. Cheng
,
Raymond Lau
Journal of Computer and Communications
Vol.3 No.5
,May 25, 2015
DOI:
10.4236/jcc.2015.35024
6,592
Downloads
9,032
Views
Citations
The Effect of Ambivalence Online Review on Consumer Purchasing Intention
(Articles)
Yanyan Wu
,
Ding Pan
Psychology
Vol.8 No.6
,April 30, 2017
DOI:
10.4236/psych.2017.86055
2,080
Downloads
4,653
Views
Citations
A Chinese Product Feature Extraction Method Based on KNN Algorithm
(Articles)
Biao Ma
,
Haiyan Chen
Open Journal of Social Sciences
Vol.5 No.10
,October 13, 2017
DOI:
10.4236/jss.2017.510012
947
Downloads
1,969
Views
Citations
What We Know and Don’t Know about Manager Responses: A Review and Synthesis of the Literature
(Articles)
Zhaoxu Fang
Open Journal of Social Sciences
Vol.8 No.5
,May 8, 2020
DOI:
10.4236/jss.2020.85002
646
Downloads
1,860
Views
Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel
(Articles)
Sili Wang
,
Dahai Dong
Open Journal of Social Sciences
Vol.3 No.3
,March 18, 2015
DOI:
10.4236/jss.2015.33011
3,177
Downloads
4,229
Views
Citations
Review on “Ideal Characteristics of Managers in Manufacturing Companies”
(Articles)
Uri Porath
Modern Economy
Vol.14 No.9
,September 19, 2023
DOI:
10.4236/me.2023.149064
72
Downloads
290
Views
Citations
A Systematic Review of Perception of E-Learning Users in Formal Education during COVID-19 Pandemic
(Articles)
Wendy Kulan Anak Igai
,
Melor Md. Yunus
Creative Education
Vol.13 No.6
,June 27, 2022
DOI:
10.4236/ce.2022.136123
251
Downloads
1,432
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
540
Downloads
3,430
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
989
Downloads
2,900
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,279
Downloads
4,659
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
175
Downloads
1,268
Views
Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
186
Downloads
1,291
Views
Citations
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