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DOI
Author
Journal
Affiliation
ISSN
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Analysis on the Mindbugs in Information Technology Service Management Project Implementation
(Articles)
Jiangping Wan
,
Dan Wan
Technology and Investment
Vol.2 No.3
,August 24, 2011
DOI:
10.4236/ti.2011.23019
7,214
Downloads
11,484
Views
Citations
Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank
(Articles)
Yongmei Xu
,
Fan Zhang
,
Xiaowen Ye
Technology and Investment
Vol.4 No.2
,May 24, 2013
DOI:
10.4236/ti.2013.42009
8,258
Downloads
13,541
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,029
Downloads
7,192
Views
Citations
Evaluation on Information Technology Service Management Process with AHP
(Articles)
Jiangping Wan
,
Hui Zhang
,
Dan Wan
Technology and Investment
Vol.2 No.1
,February 25, 2011
DOI:
10.4236/ti.2011.21005
9,055
Downloads
16,564
Views
Citations
Current Status of the Use of Cloud Computing in SMEs in the City of Latacunga, Ecuador
(Articles)
Gabriela Cajamarca-Palomo
,
Mauricio Quisimalin-Santamaría
,
Patricio Medina-Chicaiza
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72043
1,077
Downloads
2,629
Views
Citations
Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework: A Case Study in a Software Application Support Scenario
(Articles)
Anil Kumar Raghavan Pillai
,
Ashok Kumar Pundir
,
L. Ganapathy
Journal of Software Engineering and Applications
Vol.7 No.6
,May 28, 2014
DOI:
10.4236/jsea.2014.76045
7,459
Downloads
11,097
Views
Citations
This article belongs to the Special Issue on
Software Analysis and Testing
Relationship Marketing and Information Technology’s Impact on Customer Satisfaction and Commitment
(Articles)
Kamal Abubakar Abraham Sleiman
,
Xiangyu Cai
,
Juanli Lan
,
Hongzhen Lei
,
Ru Liu
Open Journal of Business and Management
Vol.9 No.3
,April 16, 2021
DOI:
10.4236/ojbm.2021.93055
1,291
Downloads
6,319
Views
Citations
Mashup-Technology in Web-Based GIS Design
(Articles)
P. V. Senchenko
,
Yu. B. Gritsenko
,
O. I. Zhukovskiy
,
Yu. P. Ekhlakov
Journal of Software Engineering and Applications
Vol.6 No.7B
,October 23, 2013
DOI:
10.4236/jsea.2013.67B003
3,179
Downloads
4,707
Views
Citations
Robust Service Time Measurement Using Comparison Sequential Test
(Articles)
Yefim Haim Michlin
,
Genady Ya. Grabarnik
,
Larisa Shwartz
,
Ofer Shaham
Journal of Service Science and Management
Vol.8 No.5
,October 20, 2015
DOI:
10.4236/jssm.2015.85072
2,903
Downloads
3,540
Views
Citations
The Relationship between Efficiency and Level of Satisfaction on CPD among Teachers
(Articles)
Mohd Jasmy Abd Rahman
,
Low Weng Sheng
,
Md. Yusoff Daud
,
Nur Kamariah Ensimau
Creative Education
Vol.10 No.12
,November 30, 2019
DOI:
10.4236/ce.2019.1012246
602
Downloads
1,696
Views
Citations
This article belongs to the Special Issue on
Teaching and Learning
Consumer Risk Perceptions in Mobile Health Services Adoption: Do They Matter?
(Articles)
Mihail Cocosila
,
Ofir Turel
E-Health Telecommunication Systems and Networks
Vol.11 No.2
,June 29, 2022
DOI:
10.4236/etsn.2022.112005
213
Downloads
919
Views
Citations
An Overview of the Development of University Library in the Information Age
(Articles)
Shanshan Shang
,
Yiming Mi
,
Luyan Yang
,
Kun Jiao
,
Fang Sheng
,
Yuanrui Shen
,
Hua Guo
Open Journal of Social Sciences
Vol.5 No.11
,November 1, 2017
DOI:
10.4236/jss.2017.511001
1,360
Downloads
4,083
Views
Citations
This article belongs to the Special Issue on
Library Science Research
The History, Trend, Types, and Mitigation of Distributed Denial of Service Attacks
(Articles)
Richard Kabanda
,
Bertrand Byera
,
Henrietta Emeka
,
Khaja Taiyab Mohiuddin
Journal of Information Security
Vol.14 No.4
,October 27, 2023
DOI:
10.4236/jis.2023.144026
146
Downloads
913
Views
Citations
Impact of Information Technology in Nigerian University Libraries
(Articles)
Janet Onomeh Ubogu
Open Access Library Journal
Vol.6 No.4
,April 23, 2019
DOI:
10.4236/oalib.1105340
652
Downloads
3,878
Views
Citations
The Elder Health Information Technology Framework for Geriatric Care in Rural India: A Policy Initiative
(Articles)
Keya Sen
,
Stan Ingman
Communications and Network
Vol.13 No.1
,February 25, 2021
DOI:
10.4236/cn.2021.131002
443
Downloads
1,345
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,330
Downloads
4,406
Views
Citations
The Technical Conditions of Modern Logistics
(Articles)
Zhaojiang Dong
Open Journal of Social Sciences
Vol.1 No.5
,November 7, 2013
DOI:
10.4236/jss.2013.15005
8,234
Downloads
11,986
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,442
Downloads
5,069
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,185
Downloads
16,272
Views
Citations
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
(Articles)
Minh Chau Doan
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61002
5,533
Downloads
9,310
Views
Citations
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