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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,545
Downloads
15,111
Views
Citations
Dynamic Handoff Priority Adjustment Based on Mobility-Awareness in Multimedia Cellular Networks
(Articles)
Chow-Sing Lin
,
Pin-Jing Huang
Int'l J. of Communications, Network and System Sciences
Vol.4 No.8
,August 19, 2011
DOI:
10.4236/ijcns.2011.48061
4,492
Downloads
8,500
Views
Citations
Sorption Characteristics for Multiple Adsorption of Heavy Metal Ions Using Activated Carbon from Nigerian Bamboo
(Articles)
Ademiluyi Falilat Taiwo
,
Nze Jane Chinyere
Journal of Materials Science and Chemical Engineering
Vol.4 No.4
,April 28, 2016
DOI:
10.4236/msce.2016.44005
3,367
Downloads
6,697
Views
Citations
Isolation of enriched-yielders and fed-batch production of alkaline protease from the newly isolated
Bacillus
sp. BHA
(Articles)
Bhawana Agarwal
,
Brajesh S. Katiyar
Natural Science
Vol.5 No.6A
,June 14, 2013
DOI:
10.4236/ns.2013.56A001
3,916
Downloads
6,086
Views
Citations
This article belongs to the Special Issue on
Microbial Enzyme: Applications in Industry and in Bioengineering
On Time-of-Arrival Statistic of Gaussian Channel Model
(Articles)
Alexander G. Flaksman
,
Ilya M. Averin
,
Victor T. Ermolayev
Communications and Network
Vol.3 No.2
,May 19, 2011
DOI:
10.4236/cn.2011.32013
4,691
Downloads
8,562
Views
Citations
On an M/G/1 Queueing Model with k-Phase Optional Services and Bernoulli Feedback
(Articles)
Sayeedeh Abdollahi
,
Mohammad Reza Salehi Rad
Journal of Service Science and Management
Vol.5 No.3
,September 19, 2012
DOI:
10.4236/jssm.2012.53033
4,961
Downloads
8,474
Views
Citations
Application of Lean Manufacturing in a Sewing Line for Improving Overall Equipment Effectiveness (OEE)
(Articles)
Shawkat Imam Shakil
,
Mahmud Parvez
American Journal of Industrial and Business Management
Vol.8 No.9
,September 27, 2018
DOI:
10.4236/ajibm.2018.89131
2,011
Downloads
6,851
Views
Citations
Some Applications of the Poisson Process
(Articles)
Kung-Kuen Tse
Applied Mathematics
Vol.5 No.19
,November 7, 2014
DOI:
10.4236/am.2014.519288
15,852
Downloads
18,900
Views
Citations
Triangles Technique for Time and Location Finding of the Lightning Discharge in Spherical Model of the Earth
(Articles)
Anatoliy Lozbin
,
Yuriy Shpadi
,
Alexander Inchin
Journal of Geoscience and Environment Protection
Vol.4 No.4
,April 28, 2016
DOI:
10.4236/gep.2016.44016
1,458
Downloads
2,190
Views
Citations
This article belongs to the Special Issue on
Application of Mathematics Calculation in Geosciences
Modeling Bursts and Heavy Tails in Inter-Arrival Claims in Non-Life Insurance
(Articles)
Mohamed Hanafy
Journal of Financial Risk Management
Vol.9 No.3
,September 29, 2020
DOI:
10.4236/jfrm.2020.93017
582
Downloads
1,519
Views
Citations
Waiting Time Distribution of Demand Requiring Multiple Items under a Base Stock Policy
(Articles)
Naoaki Morita
,
Koichi Nakade
Journal of Service Science and Management
Vol.6 No.4
,October 29, 2013
DOI:
10.4236/jssm.2013.64030
4,555
Downloads
6,709
Views
Citations
Analysis and Neural Networks Modeling of Web Server Performances Using MySQL and PostgreSQL
(Articles)
Fontaine Rafamantanantsoa
,
Maherindefo Laha
Communications and Network
Vol.10 No.4
,October 23, 2018
DOI:
10.4236/cn.2018.104012
1,958
Downloads
3,890
Views
Citations
This article belongs to the Special Issue on
Network Design and Performance Evaluation
Expansion of the Decoupled Discreet-Time Jacobian Eigenvalue Approximation for Model-Free Analysis of PMU Data
(Articles)
Sean D. Kantra
,
Elham B. Makram
Journal of Power and Energy Engineering
Vol.5 No.6
,June 15, 2017
DOI:
10.4236/jpee.2017.56002
1,149
Downloads
2,052
Views
Citations
Nonlinear Deterministic Chaos in Benue River Flow Daily Time Sequence
(Articles)
Otache Yusuf Martins
,
Mohammed Abubakar Sadeeq
,
Isiguzo Edwin Ahaneku
Journal of Water Resource and Protection
Vol.3 No.10
,October 24, 2011
DOI:
10.4236/jwarp.2011.310085
5,370
Downloads
9,019
Views
Citations
Semi-Markovian Model of Monotonous System Maintenance with Regard to Operating Time to Failure of Each Element
(Articles)
Yuriy E. Obzherin
,
Aleksey I. Peschansky
Intelligent Information Management
Vol.2 No.8
,August 27, 2010
DOI:
10.4236/iim.2010.28055
4,711
Downloads
7,805
Views
Citations
Semi-Markovian Model of Monotonous System Maintenance with Regard to its Elements’ Deactivation and Age
(Articles)
Yuriy E. Obzherin
,
Aleksey I. Peschansky
Applied Mathematics
Vol.1 No.3
,September 29, 2010
DOI:
10.4236/am.2010.13029
7,941
Downloads
11,520
Views
Citations
Semi-Markovian Model of Unreliable Control of Restorable System with Latent Failures
(Articles)
Yuriy E. Obzherin
,
Aleksei I. Peschansky
,
Yelena G. Boyko
Intelligent Information Management
Vol.3 No.2
,March 9, 2011
DOI:
10.4236/iim.2011.32006
4,420
Downloads
7,891
Views
Citations
Analytical Solution of Kolmogorov Equations for Four-Condition Homogenous, Symmetric and Ergodic System
(Articles)
Victor V. Kravets
,
Konstantin M. Bass
,
Vladimir V. Kravets
,
Larisa A. Tokar
Open Journal of Applied Sciences
Vol.4 No.10
,September 5, 2014
DOI:
10.4236/ojapps.2014.410048
3,112
Downloads
3,975
Views
Citations
Passive Localization Using Time Difference of Arrival and Frequency Difference of ArrivalWC
(Articles)
Xiansheng Guo
,
Yan Zhang
,
Botao Zeng
Journal of Computer and Communications
Vol.6 No.1
,December 29, 2017
DOI:
10.4236/jcc.2018.61007
1,227
Downloads
3,172
Views
Citations
A Batch Arrival Queue System with Coxian-2 Server Vacations and Admissibility Restricted
(Articles)
Abdolrahim Badamchi Zadeh
American Journal of Industrial and Business Management
Vol.2 No.2
,April 26, 2012
DOI:
10.4236/ajibm.2012.22007
4,090
Downloads
7,924
Views
Citations
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