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Affiliation
ISSN
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The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project
(Articles)
Yong Liu
,
Bingxin Liu
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31006
10,240
Downloads
17,137
Views
Citations
Public Service Leadership Competency Framework [PSLCF]: Is It a Holy Grail of Service Delivery?
(Articles)
Ramadhani Marijani
Open Journal of Social Sciences
Vol.5 No.10
,October 20, 2017
DOI:
10.4236/jss.2017.510015
1,431
Downloads
4,426
Views
Citations
Discussion on Subject Knowledge Service Pattern of Agricultural University Libraries
(Articles)
Linlin Zhang
Journal of Computer and Communications
Vol.4 No.1
,January 26, 2016
DOI:
10.4236/jcc.2016.41004
5,074
Downloads
5,843
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
346
Downloads
1,905
Views
Citations
Systems Approach to Develop a Conceptual Model of the Service Enterprise
(Articles)
Zaida Alarcón-Bernal
,
Ricardo Aceves-García
,
Arturo Fuentes-Zenón
Journal of Service Science and Management
Vol.12 No.6
,September 16, 2019
DOI:
10.4236/jssm.2019.126048
773
Downloads
2,453
Views
Citations
A Model for Improved Knowledge Management Performance in Higher Education Institutions in Developing Countries: A Case of Zambia
(Articles)
Walinase Kaira
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 30, 2022
DOI:
10.4236/ojbm.2022.101030
498
Downloads
2,772
Views
Citations
Organizational Knowledge Management Practices and Their Impact on Organizational Focus—Assessing the Case of the Service Industry in Ghana
(Articles)
Kudozia Roland Yaw
Open Journal of Business and Management
Vol.11 No.2
,March 24, 2023
DOI:
10.4236/ojbm.2023.112038
243
Downloads
1,222
Views
Citations
Information and Knowledge Flows in the Network of the Education through Work for Family Health Program
(Articles)
Ana Áurea Alécio de Oliveira Rodrigues
,
Claudia Ribeiro Santos Lopes
,
Eliane Santos Souza
,
Inácio de Sousa Fadigas
,
Hernane Borges de Barros Pereira
Social Networking
Vol.3 No.2
,February 27, 2014
DOI:
10.4236/sn.2014.32015
5,141
Downloads
6,960
Views
Citations
Cloudysme: An Ontological Framework for Aiding SMEs Adoption of SaaS in a Cloud Environment
(Articles)
Richard Ikechukwu Otuka
,
Abdel-Rahman Tawil
,
Ameer Al-Nemrat
Journal of Computer and Communications
Vol.5 No.14
,December 29, 2017
DOI:
10.4236/jcc.2017.514008
1,087
Downloads
2,428
Views
Citations
The Analysis on the Research Hotspot and Trend of Think Tanks of Chinese University Libraries
(Articles)
Linlin Zhang
,
Xinjie Chen
,
Enji Piao
,
Yinghua Jin
,
Hao Wang
,
Jiaxin Yu
Journal of Computer and Communications
Vol.8 No.4
,April 26, 2020
DOI:
10.4236/jcc.2020.84008
388
Downloads
979
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
594
Downloads
4,466
Views
Citations
Research on the Relationship between Transformational Leadership and Government Service Innovation
(Articles)
Dingxiang Chen
,
Xiaobao Peng
Open Journal of Leadership
Vol.6 No.2
,June 29, 2017
DOI:
10.4236/ojl.2017.62005
1,752
Downloads
4,757
Views
Citations
Towards Building Monolithic Computational Platform for SECI Model
(Articles)
S. M. F. D. Syed Mustapha
International Journal of Intelligence Science
Vol.6 No.4
,October 23, 2016
DOI:
10.4236/ijis.2016.64004
1,919
Downloads
3,679
Views
Citations
Analysis on the Applicability of Building Pension Model among Community Courtyard
(Articles)
Hui Xiao
,
Di Tian
,
Xiang Li
,
Xing Liu
,
Lei Wu
,
Ling Li
,
Yuerong Zhu
,
Helang Huang
Open Journal of Social Sciences
Vol.6 No.6
,May 23, 2018
DOI:
10.4236/jss.2018.66007
845
Downloads
1,551
Views
Citations
A Conceptual Model That Identifies Mathematical Models and Lean Techniques for Problem-Solving at the Different Decision-Making Levels of Service Companies
(Articles)
Zaida E. Alarcón Bernal
,
Ricardo Aceves García
,
Arturo Fuentes Zenón
Journal of Service Science and Management
Vol.14 No.2
,April 19, 2021
DOI:
10.4236/jssm.2021.142011
540
Downloads
1,667
Views
Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus
(Articles)
Gift Kozo Mwinga
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/ojbm.2022.101024
227
Downloads
1,247
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
298
Downloads
1,790
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,737
Downloads
13,925
Views
Citations
A Knowledge Maturity Model for Aerospace Product Development
(Articles)
Qian Jia
,
Jingyuan Bi
,
Jingyuan Bi
,
Liwei Wang
,
Yukun Yang
Open Journal of Social Sciences
Vol.2 No.9
,August 27, 2014
DOI:
10.4236/jss.2014.29026
3,996
Downloads
4,851
Views
Citations
Activity Theory Based Ontology Model for Efficient Knowledge Sharing in eHealth
(Articles)
Yang Guo
,
Guohua Bai
,
Sara Eriksén
E-Health Telecommunication Systems and Networks
Vol.6 No.2
,June 21, 2017
DOI:
10.4236/etsn.2017.62003
1,510
Downloads
2,600
Views
Citations
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