Article citationsMore>>
J. A. Fitzsimmons and M. J. Fitzsimmons, “Service Management: Operations, Strategy, Information Technology,” 6th Edition, McGraw-Hill, New York, 2008.
has been cited by the following article:
Related Articles:
-
Jai Dev Chandel, Nand Lal Singh
-
Casimir Komenan
-
Jiangping Wan, Hui Zhang, Dan Wan
-
Jiangping Wan, Dan Wan
-
Farooq Ahmad, Sajjad Hussain, Sifat Hussain, Arif Rafiq