TITLE:
Quality of Maternal and Neonatal Care at the Bouake University Hospital
AUTHORS:
Lydie Estelle Djanhan, Dagbéssè Elysée Boko Dagoun, Yaya Samaké, Benie Michelle Ménin-Messou, Clausen Georgie M’Broh, Kouadio Narcisse Kouadio
KEYWORDS:
Quality, Maternal, Neonatal, Care-Bouaké
JOURNAL NAME:
Advances in Reproductive Sciences,
Vol.14 No.1,
December
30,
2025
ABSTRACT: Introduction: Assessing the quality of maternal and newborn care contributes to the reduction of maternal and neonatal mortality. Objective: This study aimed to evaluate the quality of maternal and neonatal care at the University Hospital of Bouaké (Côte d’Ivoire). Methods: Using prospective cross-sectional descriptive studies and the WHO quality assessment tool over a period of 02 months (January 15 to March 14, 2023), the authors interviewed 403 women who had recently given birth. It included any woman who had given birth and had given her consent. Results: The average age of the women who have given birth was 27 years, they were housewives (25.80%), not in school (53.35%), in unstable relationships (57.3%), and nulliparous (40.2%). The hours at admission and at the first clinical examination represented 66.7% and 71.5% of cases. Installation on a mattress was 85.1%. Treatment durations of less than 30 minutes and waiting times of more than 1 hour for operations accounted for 98.8% and 42.5% of cases. Discharge after D3 post-caesarean section represented 49.3% of cases and 56.9% after vaginal delivery. The study found significant shortcomings: mean score WHO 2/5 (structure); 3/5 (maternal care); 3.5/5 (neonatal care), including equipment shortages and incomplete medical records. Despite this, patient satisfaction with the attitude of the staff remained high (98.01%). Conclusion: There was a considerable need to improve the care structures of the Gynecology-Obstetrics department of the Bouaké University Hospital.