TITLE:
Risk Management Systems in Healthcare: Insights and Challenges for Adoption—A Systematic Analysis
AUTHORS:
Tshepang Molosiwa
KEYWORDS:
Risk Management Information Systems, Healthcare IT Adoption, Organizational Support, Financial Resource Allocation, Leadership Commitment, Training and Education, Business Strategy Alignment, Patient Safety
JOURNAL NAME:
Journal of Service Science and Management,
Vol.18 No.2,
March
10,
2025
ABSTRACT: This paper investigates the adoption of Risk Management Information Systems (RMIS) in healthcare, assessing crucial success factors, difficulties, and adoption trends. Using a comprehensive literature review and thematic analysis, the research identified organizational support, financial resource allocation, leadership commitment, stakeholder involvement, training, and strategy alignment as crucial for effective adoption. Findings reveal that organizational buy-in, financial support, and leadership commitment greatly boost system adoption, whereas hurdles include resistance to change, insufficient training, and system integration issues. The paper presents an integrated framework to promote RMIS adoption and illustrates the direct effect on patient safety and operational efficiency. Finally, the paper highlights research needs, such as behavioural elements of adoption, economic analysis, and user-centered design principles, to better RMIS integration in healthcare.