TITLE:
Unveiling Insider Threats: Examining Vulnerabilities in an Organizational Structure: A Case Study of NamPost
AUTHORS:
Iyaloo N. Waiganjo, Linekela S. Nandjenda
KEYWORDS:
Insider Threats, Cybersecurity Risks, Organizational Vulnerabilities, Access Control
JOURNAL NAME:
Open Access Library Journal,
Vol.12 No.1,
January
8,
2025
ABSTRACT: Insider threats pose significant risks to organizations, particularly in cybersecurity, where individuals with authorized access can misuse their privileges to cause data breaches, financial losses, or operational disruptions. This study explores the vulnerabilities within NamPost’s organizational structure that could be exploited by insider threats, aiming to develop a tailored detection and prevention model. A qualitative research approach was employed, involving semi-structured interviews with 10 participants from NamPost’s ICT department. The findings reveal that high stress, job dissatisfaction, inadequate access controls, and insufficient employee training contribute to insider threats. Participants emphasized the need to foster a supportive organizational culture and implement robust access control measures to mitigate risks. This article discusses these findings, situates them within broader literature, and provides actionable recommendations to strengthen NamPost’s resilience against insider threats.