TITLE:
Effects of Organizational Values on Employee Job Performance at NSSF Kilimanjaro Region, Tanzania
AUTHORS:
Salvina Ulirk Tarimo, Hezron Onyancha, Fortunatus Mbua
KEYWORDS:
Organizational Values, Job Performance, Employee’s Job Performance
JOURNAL NAME:
Open Journal of Business and Management,
Vol.12 No.6,
October
31,
2024
ABSTRACT: Organizational values are globally perceived to have effect on every aspect of a company and institution on how it operates for the sake of maximizing profit. This study aimed to assess the effect of organizational values on employee job performance at the National Social Security Fund (NSSF) in Kilimanjaro, Tanzania. The study was grounded on Edgar Schein’s Three-Layer Model of Organizational Culture, the study used a convergent design under a mixed-method approach. The study population comprised 55 respondents including top management and operational employees. A sample size of 55 respondents was determined using a census sampling technique. Primary data was collected using questionnaires and interview guides. Questionnaires were administered to the NSSF employees while the interview guide was administered face-to-face to five (5) heads of department at NSSF Kilimanjaro. The researcher ensured the validity and reliability before going to the field for data collection. Quantitative data was analyzed through descriptive statistics and inferential statistics with the aid of SPSS version 22. Descriptive statistics presented data in the form of frequencies, percentages, and mean scores, while inferential statistics were used to test hypotheses through linear regression. Qualitative data was analyzed through contextual analysis. Ethical considerations adhered to in this study are: confidentiality, privacy, and protection of respondents. The study concluded that there is a significant effect between an organization’s values and employees’ job performance (p-value 0.039). Organizational values have positive effect on employee performance at NSSF and strong organization values are recognized important for the organization’s success. It was recommended that NSSF should take further steps to enhance the alignment between organizational values and employees’ job performances. Further, future research could be conducted to explore the impacts of organizational values on job performance in different organizational contexts or industries within Tanzania.