TITLE:
The Impact of E-Commerce on Traditional Businesses in Saudi Arabia
AUTHORS:
Amer Abuali, Afrah Atiahallah Alrefaei, Shatha Abdullah Aljohani, Israa Nasser Aloufi, Fahad Ghabban, Omair Ameerbakhsh, Ibrahim Alfadli, Ashwaq Hasen Al-Shehri, Najmah Adel Fallatah, Hanaa A. Younis
KEYWORDS:
E-Commerce, Traditional Business, Blockchain Technology, Policy, ICT Challenges
JOURNAL NAME:
Journal of Service Science and Management,
Vol.17 No.4,
August
7,
2024
ABSTRACT: This research explores the influence of e-commerce on traditional enterprises. The study explores the effectiveness of e-commerce, potential hazards, and overall implications for business operations by utilizing secondary research methodologies and literature. The findings underscore the need for a solid IT infrastructure for e-commerce success. Positive results include revenue diversification and worldwide market expansion, while negative outcomes include fraud concerns and service disruptions. The report highlights the rapid expansion of e-commerce in Saudi Arabia and forecasts future trends such as artificial intelligence, mobile commerce dominance, blockchain technology, and cryptocurrency adoption. It also addresses policy concerns such as consumer protection, cross-border trade, and taxation. Finally, the study highlights the revolutionary impact of e-commerce, providing insights for scholars, entrepreneurs, and politicians navigating the dynamic junction of technology and business.