TITLE:
An Assessment of the Practices on Continuous Quality Improvement (CQI) among Teacher Education Institutions in Basilan, Philippines
AUTHORS:
Rachel L. Rodriguez
KEYWORDS:
Academic Program Review, Accreditation, Benchmarking, SWOT Analysis, Continuous Quality Improvement, Quality Assurance
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.10 No.5,
May
20,
2022
ABSTRACT: Like any other higher learning institutions, PHEIs in Basilan, an island
province of the Philippines in the Bangsamoro Autonomous Region for Muslim
Mindanao (BARMM), are also confronted with challenges when it comes to QA in
tertiary education in terms of CQI. The study was conducted to assess the practices
on continuous quality improvement among teacher education institutions in Basilan. The study employed a
mixed methods design, all quantitative data were collected purposively
from sixty (60) faculty members using an adapted questionnaire formulated by Thalner
(2005) of Western Michigan University, the instrument consists of a framework
that measures CQI in higher education, and descriptive statistics were used to
analyze the weighted means, standard deviations, and ranges for the various
variables. While the qualitative data were collected from ten (10) college
deans, and program chairpersons and the vice president for academic affairs
from the four HEIs, utilizing FGD and KII. Results showed that awareness on the
continuous quality improvement is present but the need to strengthen the
training on the process and methods should not only among department heads to
strengthen the commitment as a shared culture in the pursuit of quality
assurance, Commitment towards continuous quality improvement regardless of
departments and among stakeholders is evident to be a powerful tool given the
training and other resources available, and support mechanism for a continuous quality improvement must be guided by
a framework best fit for academic institutions. Thus, this study came up with
the following recommendations: maintain and enhance standards as well as review
policies. Quality assurance is a way for institutions to maintain standards and
continuously improve the standards of education, facilities, support, among
others, commitment to provide excellent customer service which will be
strengthened if there will be trainings and
webinars and emphasize commitment towards continuous quality improvements in the core values of the academic institutions.