TITLE:
Impact of Internal Control Systems on Performance of Universal Banks: Evidence from Ghana
AUTHORS:
Isaac Christopher Otoo, Sampson Asumah, Godfred Peprah-Amankona, Ahmed Tahir Andzie
KEYWORDS:
Control Activities, Control Environment, Information and Communica-tion Systems, Internal Control, Monitoring, Risk Assessment, Universal Banks
JOURNAL NAME:
Journal of Financial Risk Management,
Vol.10 No.4,
December
16,
2021
ABSTRACT: What could be panacea to the global failures and crises that the banking
industry is experiencing over the years? Is it the case that the growth and
development of financial institutions are dependent on the effectiveness and
efficiency of its internal controls? Are the problems at the banking sector emanating
as a result of control systems that are not effective? These have been a few
questions that both scholars and practitioners have been seeking answers to.
This study, therefore, sought to examine the impact of internal control systems
on the performance of universal banks in Ghana. The study employed quantitative
research approach. Questionnaire was used to collect data from 160 respondents
from 20 branches of universal banks in Ghana. Data processing was done using
SPSS version 21, and the analytical tool used was regression analysis.