TITLE:
The Impact of Work Stress and the Work Environment in the Organization: How Job Satisfaction Affects Employee Performance?
AUTHORS:
Mochammad Munir Rachman
KEYWORDS:
Work Stress, Work Environment, Job Satisfaction, Employee Performance
JOURNAL NAME:
Journal of Human Resource and Sustainability Studies,
Vol.9 No.2,
June
28,
2021
ABSTRACT: Research
to date regarding job satisfaction such as comfort, love of work and working
conditions are still a priority used in improving performance results. This is
associated with too much workload. Unable to complete work due to stress
factors, and less supportive work environment conditions. Managers just give
up, but believe they can overcome, and finish. Several other organizations also
faced the same thing. Therefore, the purpose of this study is to prove that job
satisfaction can change the impact of work stress and work environment
conditions on the performance of government employees in the Field of
Appointment and Retired Employees in the Office BKN Region II Surabaya. This
study uses an explanatory method by distributing questionnaires to 43
government employees in the Field of Appointment and Retired Employees in the
Office BKN Region II Surabaya, and path analysis as the analysis technique. The
results of the research findings show that work stress and work environment are
able to increase employees’ performance positively and give job satisfaction as an important role that
employees can accept in achieving their performance. On the other hand, work
stress and work environment conditions can indirectly improve performance by
providing job satisfaction. This is because the manager’s closeness with employees, always interacting,
there is a concern, and the relationship between members in the work
environment can bring comfort, thereby reducing stress. Conversely, employees
feel like the job itself after obtaining satisfaction, and the results of their
performance can be better.