TITLE:
Managing Peer-to-Peer Cooperation Using Knowledge-Based Trust and Encouraging the Willingness to Share Tacit Knowledge
AUTHORS:
LaJuan Perronoski Fuller
KEYWORDS:
Management, Knowledge Sharing, Tacit Knowledge Transfer, Knowledge Creation
JOURNAL NAME:
Open Journal of Business and Management,
Vol.9 No.3,
May
28,
2021
ABSTRACT: Despite
leaders’ investment in knowledge management practices, 76% of U.S. employees
are hesitant to share tacit knowledge with co-workers. Researchers have
suggested that willingness to share hinders the tacit knowledge transfer
process. Employees become unwilling to share tacit knowledge with others due to
cooperation and competition. The aim of this research is to understand the role
of peer-to-peer cooperation on willingness to share tacit knowledge (WSTK). A
total of 250 U.S. employees were sampled to measure knowledge-based trust (KBT)
on WSTK. Pearson correlation and linear regression were used to investigate KBT
and WSTK. Results indicated that KBT significantly predicted WSTK. Employee age
and same-gender interactions did not influence the KBT-WSTK relationship. It
was concluded that leaders and managers who promote KBT relationships are
likely to encourage WSTK and create advantages over competitors.