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has been cited by the following article:

• TITLE: A Needs Analysis Proposal for ESP: A Case Study of a Short English Training Course for Bank Tellers in a Chinese Bank

  AUTHORS: Dayan Liu, Peng Zhang

  KEYWORDS: Needs Analysis (NA), English for Specific Purposes (ESP), Triangulation, Observation Protocol

  JOURNAL NAME: Open Journal of Social Sciences, Vol.8 No.7, July 21, 2020

  ABSTRACT: Within the spectrum of English for Specific Purposes (ESP), needs analysis (NA) is the first and obligatory step. Based on NA studies, this paper makes an NA proposal for a short English training course for bank tellers in a Chinese bank to illustrate the actual implementation of NA procedures. This proposal pinpoints the NA types, sources of information and data-collection methods, with the rationale explained for those choices.