TITLE:
A Needs Analysis Proposal for ESP: A Case Study of a Short English Training Course for Bank Tellers in a Chinese Bank
AUTHORS:
Dayan Liu, Peng Zhang
KEYWORDS:
Needs Analysis (NA), English for Specific Purposes (ESP), Triangulation, Observation Protocol
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.8 No.7,
July
21,
2020
ABSTRACT: Within
the spectrum of English for Specific Purposes (ESP), needs analysis (NA) is the first and obligatory step. Based on NA studies, this paper makes
an NA proposal for a short English training course for bank tellers in a Chinese bank to illustrate the actual implementation
of NA procedures. This proposal pinpoints the NA types, sources of
information and data-collection methods, with the rationale explained for those
choices.