TITLE:
Theoretical Foundation of a Human-Techno-Structural Model of Managerial Competences for the Public Transport of Dry Cargo
AUTHORS:
Eduardo Cruz Aldana, Antonio Oswaldo Ortega Reyes, Jaime Garnica González, Eva Selene Hernández Gress, Carlos Robles Acosta, Octavio Castillo Acosta
KEYWORDS:
Standardization, Diagnosis, Management Competencies, Performance
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.8 No.4,
April
30,
2018
ABSTRACT: This paper presents
a proposal of the theoretical and contextual foundation of a human techno
structural model of managerial competences of dry cargo auto transportation
(DPCAT) in Mexico. Firstly, the
conceptualization of the state of the art is shown, through the analysis of the
theoretical framework in relation to management skills models and, as a second
element, an analysis of the contextual framework of applied management skills
certification models was shown currently in the DPCAT sector, with the
purpose of integrating them into the decision making of managers in the
metropolitan area of the state of Hidalgo, in 2016. This
also shows the results obtained from the application of a questionnaire that
relates to the managerial competencies with the expected performances and the
results of this, which base the techno structural approach and its relation to
the individual needs of the manager, giving rise to a standardization proposal
based on: Leadership, Diagnostics of competences, Installation of competencies,
Development of competencies and Enhancement of competences.