TITLE:
Perceived Organizational Support, Job Satisfaction and Employee Performance: An Chinese Empirical Study
AUTHORS:
Rentao Miao, Heung-Gil Kim
KEYWORDS:
Perceived Organizational Support, Job Satisfaction, Work Performance, Organizational Citizenship Behavior, China
JOURNAL NAME:
Journal of Service Science and Management,
Vol.3 No.2,
June
29,
2010
ABSTRACT: The study investigated the generalizability of perceived organizational support and job satisfaction as positive correlations of employee performance in China. In a study conducted, 130 matched cases of 130 employees and their 34 immediate supervisors from two large-scale state-owned enterprises (SOE) were selected as participants. Well-established psychological scales measuring perceived organizational support (POS), job satisfaction, and four facets of organizational citizenship behavior (OCB) were administered. Data analyzed using zero-order correlation and hierarchical regression analysis showed positive correlations of POS and job satisfaction with work performance, and also showed independent and joint positive associations of POS and job satisfaction with OCB and each of its four dimensions.