TITLE:
Influence of Factors on the Adoption and Use of ICT-Based eHealth Technology by Urban Corporate People
AUTHORS:
Masuda Begum Sampa, Md. Nazmul Hossain, Md. Rakibul Hoque, Rafiqul Islam, Fumihiko Yokota, Mariko Nishikitani, Akira Fukuda, Ashir Ahmed
KEYWORDS:
Portable Health Clinic, eHealth, Future Use, Perceived Usefulness, Health Awareness, Urban Corporate People, Structural Equation Modeling
JOURNAL NAME:
Journal of Service Science and Management,
Vol.13 No.1,
January
7,
2020
ABSTRACT: The aim of this study is to investigate the influence of the factors that affect the use of a PHC system (portable health clinic, an eHealth technology) by urban corporate people in Bangladesh. This study uses the first and second versions of the technology acceptance model and the unified theory of acceptance and use of technology model as the foundation. Additionally, health awareness factors are incorporated to develop the research model. Structural equation modeling was used to analyze a sample size of 264 urban corporate people in Bangladesh. Based on the total effects, the key to promoting the future use of a PHC system lies in the three most important factors: perceived usefulness (0.659), intention to use (0.454), and health awareness (0.447). These factors have a positive and direct influence on use. The findings offer proactively important and practical guidelines to service providers, implementers, and policymakers to promote the use of eHealth technology for regular health checkups.