Article citationsMore>>
Oliver, R.L. and Rust, R.T. (1997) Customer Delight: Foundations, Dindings, and Managerial Insight. Journal of Retailing, 73, 311-336.
https://doi.org/10.1016/S0022-4359(97)90021-X
has been cited by the following article:
Related Articles:
-
Duy-Thinh Tran, Sung Je Hong
-
Joseph Tenson Mwashiuya, Samwel Victor Manyele, George Mwaluko
-
A. Wünsche
-
Matthew McKnoulty, S. Scott
-
Talaat S. Eldanaf, Mohamed Elsayed, Mahmoud A. Eissa, Faisal Ezz-Eldeen Abd Alaal