Klassen, K.J. and Yoogalingam, R. (2009) Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach. Production and Operations Management, 18, 447-458. - References

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Klassen, K.J. and Yoogalingam, R. (2009) Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach. Production and Operations Management, 18, 447-458.
https://doi.org/10.1111/j.1937-5956.2009.01021.x

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