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Al-Sa’di, A.F., Abdallah, A.B. and Dahiyat, S.E. (2017) The Mediating Role of Product and Process Innovations on the Relationship between Knowledge Management and Operational Performance in Manufacturing Companies in Jordan. Business Process Management Journal, 23, 349-376.
https://doi.org/10.1108/BPMJ-03-2016-0047
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