Review and Prospect on Return Problems of E-Commerce Platform - Open Journal of Business and Management

OJBM > Vol.7 No.2, April 2019

Open Journal of Business and Management

Volume 7, Issue 2 (April 2019)

ISSN Print: 2329-3284 ISSN Online: 2329-3292

Google-based Impact Factor: 1.13 Citations

Review and Prospect on Return Problems of E-Commerce Platform ()

HTML XML

Download as PDF (Size: 322KB) PP. 837-847

DOI: 10.4236/ojbm.2019.72057 1,936 Downloads 4,955 Views Citations

Author(s)

Huaman Han

Affiliation(s)

School of Management, Jinan University, Guangzhou, China.

ABSTRACT

At present, the development of E-commerce has led to a large number of returns from consumers, which has become an important challenge for E-commerce enterprises. In order to better study the return problems of E-commerce platform, this paper reviews the research on the return problems from two aspects: the different nodes of the supply chain and the types of return strategies, and gives the research prospects.

KEYWORDS

E-Commerce Platform, Return Policy, Research Summary

Share and Cite:

Han, H. (2019) Review and Prospect on Return Problems of E-Commerce Platform. Open Journal of Business and Management, 7, 837-847. doi: 10.4236/ojbm.2019.72057.

Cited by

[1]	Determinants of Customer Loyalty in a Cloud Computing Environment
	International Journal of Cloud …, 2022

[2]	Influencer endorsement via Youtube: Vilka faktorer påverkar konsumenters vilja att köpa skönhetsprodukter?: En kvantitativ replikationsstudie på den svenska …
	2022

[3]	A visual tool for reducing returns in e-commerce platforms
	Conference Paper, 2021

[4]	Deep Logistic Learning Framework for E-Commerce and Supply Chain Management Platform
	2021

[5]	3R Model: A post-purchase context-aware reputation model to mitigate unfair ratings in e-commerce
	2021

[6]	New Way of Identification of a Place and Tracking
	2020

[7]	E-handels returer & miljöpåverkan: En kvalitativ studie om e-konsumenters returbeteende och medvetenhet kring returers miljöpåverkan
	2020