Author(s)

Mahmood Dehghani^1*, Samaneh Ghafoori², Samiyeh Panahandeh³, Komeil Zahedi², Nahid Honarmand⁴, Arezo Zokaeefar⁵

¹Clinical Psychology at Center of Excellence in Psychiatry and Clinical Psychology, School of Behavioral Sciences and Mental Health (Institute of Tehran Psychiatric), Iran University of Medical Science, Tehran, Iran.
²Clinical Psychology, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry) and the Center of Excellence in Psychiatry and Clinical Psychology, Iran University of Medical Sciences, Tehran, Iran.
³Clinical Psychology at Department of Clinical Psychology, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran.
⁴Educational psychology at The Islamic Azad University, Science and Research Branch, Tehran, Iran.
⁵State Welfare Organization of Iran, Tehran, Iran.

The purpose of the present research is to develop and validate an instrument for supervision in phone consultation. Literature review and focus group discussion in the first stage led to the extraction of twenty items for the supervision scale. After the initial administration and the group work of the specialized team and upon receiving the feedback, the repetitive and overlapping items were deleted and ten important items were selected. Finally, the instrument was administered on 499 consolers of phone consultation in 19 provinces of Iran, consisted of male and female individuals cooperating in the counselor’s voice. The consolers were trained and assessed by 96 supervisors. The supervisors consisted of male and female supervisors introduced as supervisors by the State Welfare Organization of Iran in different provinces all over the country. This study was conducted in State Welfare Organization of Iran. The exploratory factor analysis on the supervision scale revealed two dimensions: therapeutic alliance and intervention. The result showed the supervision scale was a valid and reliable instrument for assessing the consultation process in the semi-structured model of phone consultation. The finding is in line with previous studies in terms of therapeutic alliance, intervention in the semi-structured model of phone consultation.

Supervisor, Supervision, Phone Consultation

Dehghani, M. , Ghafoori, S. , Panahandeh, S. , Zahedi, K. , Honarmand, N. and Zokaeefar, A. (2017) Development and Validation of Supervision Scale in Phone Consultation in Iran. Open Journal of Medical Psychology, 6, 144-152. doi: 10.4236/ojmp.2017.62012.