Journal of Service Science and Management

Volume 3, Issue 2 (June 2010)

ISSN Print: 1940-9893   ISSN Online: 1940-9907

Google-based Impact Factor: 1.24  Citations  h5-index & Ranking

Perceived Organizational Support, Job Satisfaction and Employee Performance: An Chinese Empirical Study

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DOI: 10.4236/jssm.2010.32032    15,182 Downloads   30,619 Views  Citations

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ABSTRACT

The study investigated the generalizability of perceived organizational support and job satisfaction as positive correlations of employee performance in China. In a study conducted, 130 matched cases of 130 employees and their 34 immediate supervisors from two large-scale state-owned enterprises (SOE) were selected as participants. Well-established psychological scales measuring perceived organizational support (POS), job satisfaction, and four facets of organizational citizenship behavior (OCB) were administered. Data analyzed using zero-order correlation and hierarchical regression analysis showed positive correlations of POS and job satisfaction with work performance, and also showed independent and joint positive associations of POS and job satisfaction with OCB and each of its four dimensions.

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R. Miao and H. Kim, "Perceived Organizational Support, Job Satisfaction and Employee Performance: An Chinese Empirical Study," Journal of Service Science and Management, Vol. 3 No. 2, 2010, pp. 257-264. doi: 10.4236/jssm.2010.32032.

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