Author(s)

Cristina de Sousa^1,2,3, João Viseu^4,5, Patrícia Vincent⁶, Helena Vinagre^6,7, Fernando Acabado Romana^8*, João Pissarra⁷, João Ferreira⁹, Carlos Guillen Gestoso⁸

¹Atlântica Health School, Barcarena, Portugal.
²Atlântica University, Barcarena, Portugal.
³RECI—Research in Education and Communitary Intervention, Vila Nova de Gaia, Portugal.
⁴Department of Psychology, School of Social Sciences, University of Évora, Évora, Portugal.
⁵Center for Research in Education and Psychology (CIEP-UE), University of Évora, Évora, Portugal.
⁶ISEIT Almada, Almada, Portugal.
⁷ISCTE, University Institute of Lisbon, Lisbon, Portugal.
⁸Department of Management Sciences, Atlântica University, Barcarena, Portugal.
⁹Faculty of Medicine, University of Coimbra, Coimbra, Portugal.

The constant changes observed in the work context resulting from the COVID-19 pandemic brought new challenges to organizations and workers. This study examined the moderating effect of work-family conflict on the relationship between perceived organizational support, job satisfaction, and life satisfaction. The collected sample comprised 476 Portuguese workers, of whom 223 were females (46.8%), and 253 were males (53.2%). Data were collected via a questionnaire composed of self-report measures and a sociodemographic questionnaire. The findings demonstrated a significant positive association between perceived organizational support and employees’ satisfaction with work and life. Furthermore, the statistical analysis revealed that work-family conflict moderated the relationship between perceived organizational support and satisfaction with work and life. These results indicate that organizations seeking to enhance employee satisfaction in the workplace should create an environment that promotes benefits for the work-family interface (e.g., family-friend policies), facilitating the conciliation of professional and family roles. It is crucial to develop and make such resources available to employees.

Work-Family Conflict, Perceived Organizational Support, Job Satisfaction, Life Satisfaction

de Sousa, C. , Viseu, J. , Vincent, P. , Vinagre, H. , Romana, F. , Pissarra, J. , Ferreira, J. and Gestoso, C. (2023) Moderating Effect of Work-Family Conflict on the Relationship between Perceived Organizational Support and Job and Life Satisfaction: A Study during the COVID-19 Pandemic. American Journal of Industrial and Business Management, 13, 1175-1193. doi: 10.4236/ajibm.2023.1311065.