Examining the Factors Impact People’s Intention to Adoption of E-Banking in Mogadishu-Somalia ()
ABSTRACT
E-banking last few years has become one of the most
common popular banking systems. Most banks are improved by adopting this new technology, allowing
access to a series of banking services anytime and anywhere. This research
attempts to build the knowledge or understand on examining the factors that
affect people’s intention to use e-banking in Mogadishu-Somalia contextual.
This paper used the survey questionnaires to conduct online interviews to solve
the research questions of the quantitative and qualitative design, primary
sample data from 452 e-banking users on residence in Mogadishu. A study model
was proposed by combining the conceptual framework (TAM) to construct perceived
credibility, risk, and Structural Equation Modeling (SEM) to analyze the collected
data. The outcome reveals that perceived ease of use, perceived usefulness, perceived risk, perceived
credibility all have a positive impact intention to the adoption of e-banking.
The study indicates the enhancing credibility and satisfaction with e-banking users in Somalia.
Share and Cite:
Yousuf, A. and Shanyu, L. (2021) Examining the Factors Impact People’s Intention to Adoption of E-Banking in Mogadishu-Somalia.
American Journal of Industrial and Business Management,
11, 1218-1236. doi:
10.4236/ajibm.2021.1112073.