Performance Evaluation of the Brazilian Health System in 215 Discourses: Comparative Simplifications and Control Weaknesses ()
ABSTRACT
The aim of this study was to analyze the form and
content of the collective opinion of stakeholders on the Performance Index of
the Brazilian Unified Health System (SUS). A quanti-qualitative methodology was used, whose capturing of
speeches was made on electronic sites, portals and blogs that dealt with the
subject. The Discourse of Collective Subject method was used for processing 215
speeches into fourteen central ideas. The most frequent was “undue comparisons”
23.04% (50); the “good evaluation” of the system, 13.36% (29); and “criticism
to the method/index” 11.52% (25). We perceive that in the collective opinion on
the performance there was a majority pole that simplifies extremely complex
processes, making the evaluation shallow. Another, minority, seeks to retrain
the debate on performance evaluation by recovering the production of knowledge
on the completeness of work processes. Thus, we can affirm that the control of
civil society regarding the evaluation of the performance of the health system
seems fragile.
Share and Cite:
Carnut, L. and Narvai, P. (2021) Performance Evaluation of the Brazilian Health System in 215 Discourses: Comparative Simplifications and Control Weaknesses.
Theoretical Economics Letters,
11, 910-937. doi:
10.4236/tel.2021.115058.
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