Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org

Call For Papers

Special Issue on Quality Management Research


Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.


In this special issue, we intend to invite front-line researchers and authors to submit original research and review articles on quality management research. Potential topics include, but are not limited to:

  • Product and service development
  • Quality control and business performance
  • Quality standards and management models
  • Quality management software
  • Quality improvement tools and techniques
  • Quality management in environment and health industry
  • Enterprise quality and safety

Authors should read over the journal’s For Authors carefully before submission. Prospective authors should submit an electronic copy of their complete manuscript through the journal’s Paper Submission System.


Please kindly notice that the “Special Issue” under your manuscript title is supposed to be specified and the research field “Special Issue – Quality Management Research” should be chosen during your submission.


According to the following timetable:


Submission Deadline

February 5th, 2019

Publication Date

April 2019


For publishing inquiries, please feel free to contact the Editorial Assistant at submission.entrance1@scirp.org


JSSM Editorial Office

jssm@scirp.org


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