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ISSN
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Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
979
Downloads
2,522
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
915
Downloads
2,515
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,766
Downloads
6,236
Views
Citations
The Emotion of Awe and Perception of Destination to Influence Tourists’ Satisfaction
(Articles)
Dong Lu
,
Ye Tian
Open Journal of Business and Management
Vol.3 No.4
,October 16, 2015
DOI:
10.4236/ojbm.2015.34040
3,002
Downloads
5,287
Views
Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value
(Articles)
Duncan K. H. Fong
,
Qian Chen
,
Zhe Chen
,
Rui Wang
Open Journal of Statistics
Vol.7 No.1
,February 13, 2017
DOI:
10.4236/ojs.2017.71004
1,368
Downloads
2,655
Views
Citations
Evaluation of E-Service Quality through Customer Satisfaction (a Case Study of FBR E-Taxation)
(Articles)
Madad Ali
,
Fahad Asmi
,
Md. Mashiur Rahman
,
Naveed Malik
,
Muhammad Salman Ahmad
Open Journal of Social Sciences
Vol.5 No.9
,September 21, 2017
DOI:
10.4236/jss.2017.59013
2,489
Downloads
11,433
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
,November 28, 2018
DOI:
10.4236/ojbm.2019.71004
807
Downloads
1,742
Views
Citations
Perceived Value Dimension, Product Involvement and Purchase Intention for Intangible Cultural Heritage Souvenir
(Articles)
Haiying Liu
American Journal of Industrial and Business Management
Vol.11 No.1
,January 22, 2021
DOI:
10.4236/ajibm.2021.111006
2,500
Downloads
7,395
Views
Citations
Influence of Marketing Strategy on NPD Performance: Role of Customer Perceived Value and Product Characteristics
(Articles)
Han-Wen Liu
,
Li-Ren Yang
Open Journal of Social Sciences
Vol.2 No.3
,March 6, 2014
DOI:
10.4236/jss.2014.23007
4,691
Downloads
8,013
Views
Citations
What are the Benefits of Continued Purchasing through the Internet? A Study of South Korean Consumers
(Articles)
Kanokwan Atchariyachanvanich
,
Noboru Sonehara
,
Hitoshi Okada
Journal of Service Science and Management
Vol.1 No.1
,June 10, 2008
DOI:
10.4236/jssm.2008.11010
8,219
Downloads
15,340
Views
Citations
Effect of Service Quality and Brand Image on Repurchase Intention through Word of Mouth at Budget Hotels Airy Rooms
(Articles)
Heri Prabowo
,
Widji Astuti
,
Harianto Respati
Open Journal of Business and Management
Vol.8 No.1
,December 23, 2019
DOI:
10.4236/ojbm.2020.81012
3,715
Downloads
9,238
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior, Business and Marketing
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
551
Downloads
3,479
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
991
Downloads
2,922
Views
Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction
(Articles)
Rosaria Lombardo
,
Ermelinda Della Valle
iBusiness
Vol.3 No.4
,December 9, 2011
DOI:
10.4236/ib.2011.34050
5,975
Downloads
11,189
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
766
Downloads
8,799
Views
Citations
The Importance of Value, Image, Credibility and Trust to Repurchase Intentions in Over-the-Counter Herbal Market in Sub-Saharan Africa
(Articles)
Peter Kwasi Oppong
,
John Mensah
,
Matilda Addae
Open Journal of Business and Management
Vol.9 No.4
,July 30, 2021
DOI:
10.4236/ojbm.2021.94110
429
Downloads
2,066
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
178
Downloads
1,284
Views
Citations
Corporate Image Cognition Influence Perceived Quality and Purchase Intention Empirical Research
(Articles)
Jing Li
,
Jiang Li
,
Yongbiao Zheng
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B035
5,895
Downloads
8,715
Views
Citations
The Effects of Organizational Politics on Perceived Organizational Justice and Intention to Leave
(Articles)
Nihat Kaya
,
Samet Aydin
,
Ozgur Ayhan
American Journal of Industrial and Business Management
Vol.6 No.3
,March 17, 2016
DOI:
10.4236/ajibm.2016.63022
4,207
Downloads
9,583
Views
Citations
Workplace Bullying, Perceived Organizational Support and Turnover Intention in Manufacturing Factory: Evidence from China
(Articles)
Xiaohui Li
Open Access Library Journal
Vol.7 No.10
,October 29, 2020
DOI:
10.4236/oalib.1106886
542
Downloads
2,110
Views
Citations
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