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ISSN
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Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance
(Articles)
Abdoulaye H. Toure
American Journal of Industrial and Business Management
Vol.13 No.11
,November 22, 2023
DOI:
10.4236/ajibm.2023.1311067
110
Downloads
434
Views
Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector
(Articles)
Jose Antonio Hernández Contreras
,
María Dolores Esquivel Hernández
,
Ana María González Ponce
Open Journal of Social Sciences
Vol.3 No.1
,January 14, 2015
DOI:
10.4236/jss.2015.31007
6,125
Downloads
7,094
Views
Citations
System Analysis of Mystery Shopping Data: ISO 9001 for Control of Service Quality
(Articles)
E. G. Aminev
,
Qing Wang
Open Journal of Social Sciences
Vol.2 No.9
,August 27, 2014
DOI:
10.4236/jss.2014.29023
4,287
Downloads
5,137
Views
Citations
Affective, Normative and Continuance: Predictors of Employees’ Commitment of Large-Cap It Firms in Indian Context
(Articles)
Radha Yadav
,
Ashu Khanna
,
Ruby Sengar
,
Sudipta Dasmohapatra
Theoretical Economics Letters
Vol.9 No.6
,August 8, 2019
DOI:
10.4236/tel.2019.96113
791
Downloads
2,167
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
549
Downloads
3,474
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,195
Downloads
16,292
Views
Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China
(Articles)
Yuanhao Qin
,
Wushuang Fan
American Journal of Industrial and Business Management
Vol.4 No.11
,November 28, 2014
DOI:
10.4236/ajibm.2014.411074
3,129
Downloads
3,999
Views
Citations
Assessing the quality of life of children with mental disorders using a computer-based self-reported generic instrument (KidIQoL)—Quality of life of children with mental disorders
(Articles)
Melanie White-Koning
,
Martine Gayral-Taminh
,
Valérie Lauwers-Cancès
,
Hélène Grandjean
,
Jean-Philippe Raynaud
Open Journal of Psychiatry
Vol.1 No.1
,April 27, 2011
DOI:
10.4236/ojpsych.2011.11002
6,086
Downloads
12,928
Views
Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation
(Articles)
Sandra Maria Correia Loureiro
,
Francisco Javier Miranda
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44054
12,464
Downloads
22,292
Views
Citations
Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market
(Articles)
John Mensah
,
Peter Kwasi Oppong
,
Matilda Addae
Open Journal of Business and Management
Vol.10 No.1
,January 18, 2022
DOI:
10.4236/ojbm.2022.101018
708
Downloads
5,394
Views
Citations
Exploring the Nexus between Packaging, Quality, Equity and Loyalty in Drug Industry
(Articles)
Peter Kwasi Oppong
,
Joseph Owusu
,
Paul Hammond
,
Edmond Amissah
Open Journal of Business and Management
Vol.10 No.5
,September 7, 2022
DOI:
10.4236/ojbm.2022.105121
165
Downloads
809
Views
Citations
A Globally Integrated Supply Chain Delivery Quality Strategy: Transformation Insights at the Nokia Devices Unit
(Articles)
Anne-Maarit Majanoja
,
Michael C. Loney
,
Björn Wörlund
,
Linnéa Linko
,
Ville Leppänen
American Journal of Industrial and Business Management
Vol.4 No.8
,August 25, 2014
DOI:
10.4236/ajibm.2014.48050
5,309
Downloads
7,542
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,730
Downloads
9,966
Views
Citations
Pediatric CT of the Lung: Influences on Image Quality
(Articles)
Enno Stranzinger
,
Sebastian Tobias Schindera
,
Jennifer Larissa Cullmann
,
Ralph Herrmann
,
Shu-Fang Hsu Schmitz
,
Rainer Wolf
Open Journal of Radiology
Vol.3 No.1
,March 19, 2013
DOI:
10.4236/ojrad.2013.31007
4,879
Downloads
7,958
Views
Citations
Assessment of Image Quality Parameters for Computed Tomography in Sudan
(Articles)
Hanan Elnour
,
Hussein Ahmed Hassan
,
Ahmed Mustafa
,
Hamid Osman
,
Sultan Alamri
,
Ali Yasen
Open Journal of Radiology
Vol.7 No.1
,March 31, 2017
DOI:
10.4236/ojrad.2017.71009
2,333
Downloads
6,012
Views
Citations
Assessment of Image Quality Parameters for Computed Tomography in the City of Yaoundé
(Articles)
Calvin Didier Njiki
,
Joseph Eric Martial Ndjaka Manyol
,
Yolande Ebele Yigbedeck
,
Daniel William Abou’ou
,
Blaise Clovis Yimele
,
Jean Faustin Sabouang
Open Journal of Radiology
Vol.8 No.1
,March 13, 2018
DOI:
10.4236/ojrad.2018.81005
1,714
Downloads
6,692
Views
Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China
(Articles)
Sadiq
Open Journal of Social Sciences
Vol.6 No.1
,January 10, 2018
DOI:
10.4236/jss.2018.61003
1,258
Downloads
4,032
Views
Citations
This article belongs to the Special Issue on
Public Management
Optimization of ZigBee Network Parameters for the Improvement of Quality of Service
(Articles)
Sun Maung
,
Shafia Shiraje
,
Atiqul Islam
,
Mohammad Mobarak Hossain
,
Shamsun Nahar
,
Md. Faizul Huq Arif
Journal of Computer and Communications
Vol.6 No.6
,June 5, 2018
DOI:
10.4236/jcc.2018.66001
1,148
Downloads
4,503
Views
Citations
Patients Satisfaction on Services of Public Hospitals! Does Initiated Reform of Health Sector Is Giving Expected Results?
(Articles)
Ramadan Halimi
,
Isak Berbatovci
,
Hidajete Halimi
,
Donjeta Gashi
Open Access Library Journal
Vol.10 No.10
,October 30, 2023
DOI:
10.4236/oalib.1110727
34
Downloads
203
Views
Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.3
,May 23, 2013
DOI:
10.4236/ajor.2013.33031
4,235
Downloads
6,542
Views
Citations
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