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From Theory to Practice—When and How to Implement Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
Journal of Service Science and Management
Vol.6 No.1
,March 28, 2013
DOI:
10.4236/jssm.2013.61013
3,564
Downloads
6,015
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
3,624
Downloads
6,280
Views
Citations
Value Co-Creation Practices in Smart City Ecosystem
(Articles)
Marco Pellicano
,
Mario Calabrese
,
Francesca Loia
,
Gennaro Maione
Journal of Service Science and Management
Vol.12 No.1
,January 11, 2019
DOI:
10.4236/jssm.2019.121003
608
Downloads
1,271
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,330
Downloads
4,964
Views
Citations
Optimizing a Long-Lived Transaction with Verification Function
(Articles)
Shinji Kikuchi
,
Subhash Bhalla
Journal of Software Engineering and Applications
Vol.12 No.9
,September 24, 2019
DOI:
10.4236/jsea.2019.129021
266
Downloads
473
Views
Citations
This article belongs to the Special Issue on
Parallel & Distributed Computing
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
815
Downloads
2,731
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
254
Downloads
507
Views
Citations
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
,September 8, 2020
DOI:
10.4236/ojbm.2020.85132
139
Downloads
335
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,056
Downloads
3,685
Views
Citations
Detecting Value Co-Creation Emergence to Foster Innovation
(Articles)
Aurelio Tommasetti
,
Massimiliano Vesci
,
Mara Grimaldi
,
Antonella Monda
Journal of Service Science and Management
Vol.12 No.1
,January 4, 2019
DOI:
10.4236/jssm.2019.121002
561
Downloads
873
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
HA-SLA: A Hierarchical Autonomic SLA Model for SLA Monitoring in Cloud Computing
(Articles)
Ahmad Mosallanejad
,
Rodziah Atan
Journal of Software Engineering and Applications
Vol.6 No.3B
,April 11, 2013
DOI:
10.4236/jsea.2013.63B025
3,242
Downloads
5,647
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,054
Downloads
3,904
Views
Citations
Discussion on Subject Knowledge Service Pattern of Agricultural University Libraries
(Articles)
Linlin Zhang
Journal of Computer and Communications
Vol.4 No.1
,January 26, 2016
DOI:
10.4236/jcc.2016.41004
4,795
Downloads
5,187
Views
Citations
The Role Transition Researches of the Government in Public Service Outsourcing
(Articles)
Hui Wu
,
Feng Pan
,
Yue Zhang
Open Journal of Business and Management
Vol.3 No.4
,October 27, 2015
DOI:
10.4236/ojbm.2015.34047
2,869
Downloads
3,365
Views
Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
16,031
Downloads
31,876
Views
Citations
Innovation and Co-Creation Process within a Service Context: A Matter of Choice or Necessity?
(Articles)
John McManus
,
Barry Ardley
Open Journal of Business and Management
Vol.7 No.1
,November 22, 2018
DOI:
10.4236/ojbm.2019.71002
509
Downloads
1,154
Views
Citations
The Present Situation of IT Outsourcing and Countermeasure
(Articles)
Xinyuan Xi
,
Yingyu Xu
,
Hiroyushi Todo
Journal of Software Engineering and Applications
Vol.6 No.8
,July 26, 2013
DOI:
10.4236/jsea.2013.68052
3,200
Downloads
5,159
Views
Citations
Measuring Service Value Based on Service Semantics
(Articles)
Chao Ma
,
Zhongjie Wang
,
Xiaofei Xu
,
Qian Wu
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61007
4,524
Downloads
6,765
Views
Citations
A Study on Customer Prosumption Concept and Its Impact on Enterprise Value Co-Creation
(Articles)
Jiamian Tian
,
Lei Shen
,
Ye Chen
Theoretical Economics Letters
Vol.7 No.7
,December 7, 2017
DOI:
10.4236/tel.2017.77138
664
Downloads
1,582
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing
(Articles)
Xin Wu
,
Feiyan Liu
Open Journal of Business and Management
Vol.6 No.3
,July 30, 2018
DOI:
10.4236/ojbm.2018.63057
1,242
Downloads
2,355
Views
Citations
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