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ISSN
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Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92023
4,182
Downloads
15,680
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,106
Downloads
5,178
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
916
Downloads
2,320
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,205
Downloads
12,500
Views
Citations
The Influence of Personal Characteristics on Customers’ Perception of E-Banking Service Quality and Cost Effectiveness in Vietnam
(Articles)
Ngo Mai Trang
Open Journal of Social Sciences
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/jss.2022.101029
339
Downloads
2,094
Views
Citations
IT Project Environment Factors Affecting Requirements Analysis in Service Provisioning for the Greek Banking Sector
(Articles)
Krikor Maroukian
Journal of Software Engineering and Applications
Vol.3 No.9
,September 30, 2010
DOI:
10.4236/jsea.2010.39100
5,160
Downloads
10,359
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
140
Downloads
659
Views
Citations
A Literature Review on the Impact of Artificial Intelligence on the Future of Banking and How to Achieve a Smooth Transition
(Articles)
John Smit
Open Journal of Business and Management
Vol.12 No.1
,January 30, 2024
DOI:
10.4236/ojbm.2024.121031
175
Downloads
1,482
Views
Citations
The Application of Mobile Money and Mobile Banking to Digital Transformation: State of Play in Burundi and within the Countries of the East African Community
(Articles)
Apollinaire Bigirimana
,
Jérémie Ndikumagenge
,
Sami Tabbane
Open Journal of Business and Management
Vol.12 No.3
,May 20, 2024
DOI:
10.4236/ojbm.2024.123087
9
Downloads
40
Views
Citations
E-Banking Challenges in Pakistan: An Empirical Study
(Articles)
Zahoor Hussain
,
Dayal Das
,
Zulfiqar Ali Bhutto
,
Muhammad Hammad-u-Salam
,
Fauzia Talpur
,
Glub Rai
Journal of Computer and Communications
Vol.5 No.2
,January 25, 2017
DOI:
10.4236/jcc.2017.52001
2,816
Downloads
8,552
Views
Citations
Addressing the Low Usage of Online Banking Platform by the Corporate Clients in Zambia’s Commercial Banks Based on the TPR Model
(Articles)
Evans Kasonde
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.6
,November 22, 2022
DOI:
10.4236/ojbm.2022.106170
133
Downloads
949
Views
Citations
Airtime Credit Banking: From Two Applications to One Application
(Articles)
Iorliam Aamo
,
Atu Myom
,
Yahaya I. Shehu
Journal of Computer and Communications
Vol.5 No.10
,August 9, 2017
DOI:
10.4236/jcc.2017.510002
1,594
Downloads
6,922
Views
Citations
Mobile Banking Adoption among Undergraduate Students in Kuwait University
(Articles)
Salha Alghareeb
Open Access Library Journal
Vol.9 No.6
,June 20, 2022
DOI:
10.4236/oalib.1106458
162
Downloads
1,354
Views
Citations
Effects of Banking Provisions on the Quality of Assets of Commercial Banks in the Central African Economic and Monetary Community (CEMAC): An Application by the Generalized Moments Method (GMM)
(Articles)
Elfy Deba Bangagnan Yanga
Modern Economy
Vol.15 No.4
,April 25, 2024
DOI:
10.4236/me.2024.154018
26
Downloads
80
Views
Citations
Measuring the Systemic Risk of Regional Banks in Japan with PLS-SEM
(Articles)
Necmi K. Avkiran
Theoretical Economics Letters
Vol.8 No.11
,August 2, 2018
DOI:
10.4236/tel.2018.811132
1,015
Downloads
2,362
Views
Citations
This article belongs to the Special Issue on
Financial Innovation
The Impact of Executive Compensation on Banking Performance: Evidence from the Ghanaian Banking Crises
(Articles)
Emmanuel Anyigbah
,
Yusheng Kong
,
Ahotovi Thomas Ahoto
,
Wilhelmina Seyome Ahiaku
Open Access Library Journal
Vol.8 No.10
,October 28, 2021
DOI:
10.4236/oalib.1108045
167
Downloads
1,077
Views
Citations
Learning, Lending, and Laws: Banks as Learning Organizations in a Regulated Environment
(Articles)
Marissa Martineau
,
Kelly Knox
,
Paul Combs
American Journal of Industrial and Business Management
Vol.4 No.3
,March 20, 2014
DOI:
10.4236/ajibm.2014.43021
5,658
Downloads
8,945
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,623
Downloads
15,661
Views
Citations
Competitiveness of Togolese Banking Sector
(Articles)
Tunde Ahmed Afolabi
Theoretical Economics Letters
Vol.8 No.11
,August 22, 2018
DOI:
10.4236/tel.2018.811161
924
Downloads
2,896
Views
Citations
The Role of Commercial Banks on Financial Inclusion in Malawi
(Articles)
Onelie Nkuna
,
Angella Faith Lapukeni
,
Paxon Kaude
,
Grant Kabango
Open Journal of Business and Management
Vol.6 No.4
,August 31, 2018
DOI:
10.4236/ojbm.2018.64061
3,569
Downloads
11,493
Views
Citations
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