iBusiness

Volume 5, Issue 2 (June 2013)

ISSN Print: 2150-4075   ISSN Online: 2150-4083

Google-based Impact Factor: 0.61  Citations  

Barriers to E-Commerce Adoption: Consumers’ Perspectives from a Developing Country

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DOI: 10.4236/ib.2013.52008    20,826 Downloads   38,657 Views  Citations
Author(s)

ABSTRACT

Although e-commerce has become a familiar retail channel for businesses in developed countries, it is still considered an innovation in developing countries. Specifically, electronic commerce (e-commerce) in Saudi Arabia is still in the first stage despite its advance and fast growth in ICT marketplace, the highest increase in Internet penetration in the world, strong retail sector, and young population. This research study aims to identify tangible barriers influencing consumers in Saudi Arabia to adopt e-commerce. An exploratory research design is used to shed light on the tangible barriers facing Saudi consumers when shopping online. This research study identified key tangible barriers and their relative importance for both e-commerce adapters and non-adapters facing Saudi consumer when shopping online. Practical as well as managerial implications are discussed.

Share and Cite:

M. Almousa, "Barriers to E-Commerce Adoption: Consumers’ Perspectives from a Developing Country," iBusiness, Vol. 5 No. 2, 2013, pp. 65-71. doi: 10.4236/ib.2013.52008.

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