Social Networking
Vol.8 No.1(2019), Paper ID 90186, 9
pages
DOI:10.4236/sn.2019.81005
“If We Only Knew How You Feel”—A Comparative Study of Automated vs. Manual Classification of Opinions of Customers on Digital Media
Huoston Rodrigues Batista, José Carmino Gomes Junior, Marcelo Drudi Miranda, Andréa Martiniano, Renato José Sassi, Marcos Antonio Gaspar
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Postgraduate Program in Informatics and Knowledge Management, Nove de Julho University, Sao Paulo, SP, Brazil
Copyright © 2019 Huoston Rodrigues Batista, José Carmino Gomes Junior, Marcelo Drudi Miranda, Andréa Martiniano, Renato José Sassi, Marcos Antonio Gaspar et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Batista, H. , Junior, J. , Miranda, M. , Martiniano, A. , Sassi, R. and Gaspar, M. (2019) “If We Only Knew How You Feel”—A Comparative Study of Automated vs. Manual Classification of Opinions of Customers on Digital Media.
Social Networking,
8, 74-83. doi:
10.4236/sn.2019.81005.