American Journal of Industrial and Business Management

Vol.5 No.6(2015), Paper ID 57417, 8 pages

DOI:10.4236/ajibm.2015.56039

 

Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence

 

Xiaodan Wang, Xiaotong Lian

 

Business School, Northeast Normal University, Changchun, China
Business School, Northeast Normal University, Changchun, China

 

Copyright © 2015 Xiaodan Wang, Xiaotong Lian et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


Wang, X. and Lian, X. (2015) Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence. American Journal of Industrial and Business Management, 5, 388-395. doi: 10.4236/ajibm.2015.56039.

Copyright © 2021 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.