Faculty of Accounting and Management, School of Financial Management, University of Sistan and
Baluchestan, Zahedan, Iran
Department of Business Administration, Karaj Payamnur University, Tehran, Iran
Faculty of Technology & Engineering, School of Civil Engineering Construction Engineering Management, Islamic Azad University of Science and Research of Isfahan, Isfahan, Iran
Copyright © 2014 Leila Rahmani-Nejad, Zahra Firoozbakht, Amin Taghipoor et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Rahmani-Nejad, L. , Firoozbakht, Z. and Taghipoor, A. (2014) Service Quality, Relationship Quality and Customer Loyalty (Case Study: Banking Industry in Iran).
Open Journal of Social Sciences,
2, 262-268. doi:
10.4236/jss.2014.24028.