Aims & Scope


All manuscripts must be prepared in English and are subject to a rigorous and fair peer-review process. Accepted papers will appear online within 3 weeks followed by printed in hard copy. The journal publishes the highest quality, original papers included but not limited to the fields:


  • · Behavioral Health Services
  • · Building Services
  • · Business Intelligence
  • · Business Management
  • · Business Process Re-engineering
  • · Children and Youth Services
  • · Computational Economics
  • · Customer Capital Management
  • · Data Mining and Knowledge Discovery
  • · Decision Support System
  • · Economics and Management
  • · Environment and Energy Management
  • · Financial Engineering
  • · Financial Services
  • · Flexible Services and Manufacturing
  • · Food Service
  • · Health Services
  • · Human Resources Management
  • · Information System Management
  • · Innovation and Entrepreneurship
  • · Intelligent Service
  • · Internet Services and Applications
  • · Knowledge Management and Semantic Web
  • · Managerial Economics
  • · Mental Health Services
  • · New Directions for Student Services
  • · Operational Research
  • · Pharmaceutical Health Services
  • · Planning, Scheduling and Project Management
  • · Psychological Services
  • · Public Administration
  • · Quality Management
  • · Regional Economics and Management
  • · Retailing and Consumer Services
  • · Risk Management
  • · Service Business
  • · Service Economics
  • · Service Industry Economics
  • · Service Oriented Computing and Applications
  • · Service Science
  • · Software Engineering Management
  • · Supply Chain Management
  • · System Management Theory
  • · Tourism and Travel Industry
  • · Urban Economics and Planning
  • · Web based Services and Applications

  • We are also interested in short papers (letters) that clearly address a specific problem, and short survey or position papers that sketch the results or problems on a specific topic. Authors of selected short papers would be invited to write a regular paper on the same topic for future issues of the JSSM.