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Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience
International Journal of Quality & Reliability Management,
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Gyan Management Journal,
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Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction
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Analyzing Frauds in Banking Sector and Impact of Internet Banking on Its Customers: A Case Study of Bank of Maharashtra
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Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
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Factors Influencing Customers’ Insights on Digital Banking: An Empirical Study
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Social Computing and Social Media: Experience Design and Social Network Analysis
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Measurement of e-service quality from user perceptions using the IPA-Kano integration model
IOP Conference Series: Materials Science and Engineering,
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