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The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
527
Downloads
2,139
Views
Citations
Tourism Distribution System and Information and Communication Technologies (ICT) Development: Comparing Data of 2008 and 2012
(Articles)
Carmen Berné
,
María Gómez-Campillo
,
Víctor Orive
Modern Economy
Vol.6 No.2
,February 3, 2015
DOI:
10.4236/me.2015.62012
4,387
Downloads
6,417
Views
Citations
Handling Observations with Low Interrater Agreement Values
(Articles)
Gensheng Liu
,
Mohammad M. Amini
,
Emin Babakus
,
Marla B. Royne Stafford
Journal of Analytical Sciences, Methods and Instrumentation
Vol.1 No.2
,December 16, 2011
DOI:
10.4236/jasmi.2011.12002
3,720
Downloads
8,467
Views
Citations
R&D-Marketing Integration and Performance—Evidence Provided by Agricultural Science and Technology Enterprises
(Articles)
Qiong Yao
,
Meisi Xu
,
Hua Song
,
Wenfang Jiang
,
Yong Zhang
Journal of Service Science and Management
Vol.7 No.1
,February 7, 2014
DOI:
10.4236/jssm.2014.71003
14,646
Downloads
25,196
Views
Citations
An Investigation of Various Government Programs, Trade and Industrial Policies on Growth and Development of Small Scale Industries toward Their Marketing Activities in Nigeria
(Articles)
Mufutau Akanbi Awoniyi
American Journal of Industrial and Business Management
Vol.4 No.12
,December 23, 2014
DOI:
10.4236/ajibm.2014.412084
4,154
Downloads
5,634
Views
Citations
A Review of Brand Valuation Method
(Articles)
Jiangwen Huang
Journal of Service Science and Management
Vol.8 No.1
,February 4, 2015
DOI:
10.4236/jssm.2015.81008
10,421
Downloads
15,087
Views
Citations
The Effect of In-Game Advertising in SNS on Brand Equity
(Articles)
Jianhua Yang
,
Meizhen Zhang
,
Zhiqin Zou
Journal of Service Science and Management
Vol.8 No.1
,February 16, 2015
DOI:
10.4236/jssm.2015.81013
4,695
Downloads
6,910
Views
Citations
Consumers’ Perceived Brand Aspiration and Its Impact on Intention to Pay Price Premium: Moderating Role of Brand Jealousy
(Articles)
S. Sreejesh
Theoretical Economics Letters
Vol.5 No.2
,April 20, 2015
DOI:
10.4236/tel.2015.52033
7,859
Downloads
11,663
Views
Citations
Determinants of IT Innovation Diffusion from Dynamic Perspective—Review and Prospects
(Articles)
Mingwang Lei
Technology and Investment
Vol.7 No.1
,February 18, 2016
DOI:
10.4236/ti.2016.71001
4,807
Downloads
6,029
Views
Citations
Reimaging Ethiopia through Destination Branding
(Articles)
Mulugeta Girma
American Journal of Industrial and Business Management
Vol.6 No.2
,February 29, 2016
DOI:
10.4236/ajibm.2016.62019
3,126
Downloads
6,128
Views
Citations
Political Marketing: Exploring the Nexus between Theory and Practice in Ethiopia (Comparative Study between Ethiopian People’s Revolutionary Democratic Front and Coalition for Unity and Democratic Party)
(Articles)
Mulugeta Girma
Open Journal of Business and Management
Vol.4 No.2
,April 27, 2016
DOI:
10.4236/ojbm.2016.42035
3,283
Downloads
5,951
Views
Citations
Emotional Connect between Brand and Consumer through Sensory Branding
(Articles)
Makarand Upadhyaya
American Journal of Industrial and Business Management
Vol.7 No.4
,April 6, 2017
DOI:
10.4236/ajibm.2017.74025
7,081
Downloads
12,145
Views
Citations
Assessment of Challenges in Export Marketing: The Case of Ethiopian Vegetable and Fruit Commercial Growers
(Articles)
Mohammed Alebachew Sisay
iBusiness
Vol.10 No.1
,March 6, 2018
DOI:
10.4236/ib.2018.101001
2,841
Downloads
7,042
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,704
Downloads
14,888
Views
Citations
Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
American Journal of Industrial and Business Management
Vol.9 No.2
,February 28, 2019
DOI:
10.4236/ajibm.2019.92026
713
Downloads
2,874
Views
Citations
Distributive Justice and Customer Post-Complaint Behaviour of Fast Food Industry in Rivers State, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
Journal of Service Science and Management
Vol.12 No.3
,March 20, 2019
DOI:
10.4236/jssm.2019.123019
1,203
Downloads
2,824
Views
Citations
Social Economics and Women Entrepreneurship—A Competency Approach
(Articles)
Purna Prabhakar Nandamuri
,
Vijayudu Gnanamkonda
,
Chakravarthi Koundinya
Theoretical Economics Letters
Vol.9 No.5
,May 17, 2019
DOI:
10.4236/tel.2019.95080
901
Downloads
2,317
Views
Citations
This article belongs to the Special Issue on
Social Economics
Adherence to Quarantine Protocols to Prevent the Spread of COVID-19: The Moderating Effect of Social Media Campaigns
(Articles)
Nelson B. Guillen Jr.
Advances in Journalism and Communication
Vol.9 No.3
,August 16, 2021
DOI:
10.4236/ajc.2021.93007
358
Downloads
4,445
Views
Citations
Boosting Innovation Performance through Business Analytics Capabilities under Different Levels of Turbulence: The Crucial Role of Market Agility
(Articles)
Hassan Alboqami
Open Journal of Business and Management
Vol.11 No.2
,March 17, 2023
DOI:
10.4236/ojbm.2023.112029
136
Downloads
664
Views
Citations
Factors Affecting Consumers Adoption of AI-Based Chatbots: The Role of Anthropomorphism
(Articles)
Hassan Alboqami
American Journal of Industrial and Business Management
Vol.13 No.4
,April 20, 2023
DOI:
10.4236/ajibm.2023.134014
539
Downloads
3,569
Views
Citations
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